Patents by Inventor Erik FIEDOROWICZ

Erik FIEDOROWICZ has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Facilitating context delivery during communication sessions
    Patent number: 9667792
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Grant
    Filed: June 24, 2016
    Date of Patent: May 30, 2017
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Erik Fiedorowicz, Sri Ramanathan, Matthew A. Terry, Matthew B. Trevathan
  • FACILITATING CONTEXT DELIVERY DURING COMMUNICATION SESSIONS
    Publication number: 20160309029
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Application
    Filed: June 24, 2016
    Publication date: October 20, 2016
    Inventors: Erik FIEDOROWICZ, Sri RAMANATHAN, Matthew A. TERRY, Matthew B. TREVATHAN
  • Facilitating context delivery during communication sessions
    Patent number: 9401988
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Grant
    Filed: March 31, 2015
    Date of Patent: July 26, 2016
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Erik Fiedorowicz, Sri Ramanathan, Matthew A. Terry, Matthew B. Trevathan
  • FACILITATING CONTEXT DELIVERY DURING COMMUNICATION SESSIONS
    Publication number: 20150207932
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Application
    Filed: March 31, 2015
    Publication date: July 23, 2015
    Inventors: Erik FIEDOROWICZ, Sri RAMANATHAN, Matthew A. TERRY, Matthew B. TREVATHAN
  • Facilitating context delivery during communication sessions
    Patent number: 9077799
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Grant
    Filed: November 30, 2010
    Date of Patent: July 7, 2015
    Assignee: International Business Machines Corporation
    Inventors: Erik Fiedorowicz, Sri Ramanathan, Matthew A. Terry, Matthew B. Trevathan
  • FACILITATING CONTEXT DELIVERY DURING COMMUNICATION SESSIONS
    Publication number: 20120135717
    Abstract: An approach is disclosed that facilitates context delivery during communication sessions. The approach may be implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to: render at least one service to a user device through a communication session; collect information of the communication session; and send the information of the communication session to a service provider when a call is setup between the user device and the service provider. The service provider renders the information of the communication session for viewing by the service provider.
    Type: Application
    Filed: November 30, 2010
    Publication date: May 31, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Erik FIEDOROWICZ, Sri Ramanathan, Matthew A. Terry, Matthew B. Trevathan