Patents by Inventor Erik Gall

Erik Gall has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Multi-call management system and method
    Patent number: 12250342
    Abstract: A call management system includes a control module to be operated via any combination of software and hardware; the control module to perform the steps of determine when a call is taking place between one or more users and providing one or more options to the one or more users for the management of the call to allow the users to communicate with multiple callers simultaneously.
    Type: Grant
    Filed: February 14, 2022
    Date of Patent: March 11, 2025
    Inventors: Erik Gall, Ryan Herrman, Kaden Gall, Michelle Herrman
  • Multi-call management system and method
    Patent number: 11368570
    Abstract: A multi-call management system for allowing a user to interact with multiple calls by providing the user with multiple options for managing the calls, both inbound calls and outbound calls.
    Type: Grant
    Filed: November 4, 2020
    Date of Patent: June 21, 2022
    Inventors: Erik Gall, Ryan Herman, Kaden Gall
  • Multi-call management system and method
    Patent number: 10873663
    Abstract: A multi-call management system for allowing a user to toggle between a first call and a second call, allowing the user to send and receive messages between the first and second callers.
    Type: Grant
    Filed: July 5, 2019
    Date of Patent: December 22, 2020
    Inventor: Erik Gall
  • Agent directed dialing system and method of use
    Patent number: 10375239
    Abstract: An agent directed dialing system prompts a user to initiate calls and that the number of calls is determined by a control module. The progress of active calls are monitored and additional calls are transferred to agents deemed able to handle multiple calls at once. The system ensures that a minimum or no calls are dropped because agents are not available to take the calls.
    Type: Grant
    Filed: August 10, 2018
    Date of Patent: August 6, 2019
    Inventor: Erik Gall