Patents by Inventor Erin M. Burgoon

Erin M. Burgoon has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SEGMENTS OF CONTACTS
    Publication number: 20220101358
    Abstract: A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
    Type: Application
    Filed: December 9, 2021
    Publication date: March 31, 2022
    Inventors: Roger Khemraj Brooks, Choudur Lakshminarayan, Erin M. Burgoon
  • Segments of contacts
    Patent number: 11244332
    Abstract: A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
    Type: Grant
    Filed: January 6, 2020
    Date of Patent: February 8, 2022
    Assignee: OPEN TEXT CORPORATION
    Inventors: Roger Khemraj Brooks, Choudur Lakshminarayan, Erin M. Burgoon
  • SEGMENTS OF CONTACTS
    Publication number: 20200143399
    Abstract: A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
    Type: Application
    Filed: January 6, 2020
    Publication date: May 7, 2020
    Inventors: Roger K. Brooks, Choudur Lakshminarayan, Erin M. Burgoon
  • Segments of contacts
    Patent number: 10565603
    Abstract: A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
    Type: Grant
    Filed: January 31, 2014
    Date of Patent: February 18, 2020
    Assignee: Open Text Corporation
    Inventors: Roger Khemraj Brooks, Choudur Lakshminarayan, Erin M. Burgoon
  • SEGMENTS OF CONTACTS
    Publication number: 20160350774
    Abstract: A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
    Type: Application
    Filed: January 31, 2014
    Publication date: December 1, 2016
    Inventors: Roger K. Brooks, Choudur Lakshminarayan, Erin M. Burgoon