Abstract: A system and method for obtaining information concerning a product or service to a user which includes a remotely located source of computer-based information for generating and transmitting encoded data, including encoded audio data, pertaining to a plurality of products or services. An on-site computer in communication with the remote information source is employed for receiving and storing the data from the remote information source. The on-site computer source is in communication with the plurality of user units located within the facility, each unit being associated with a particular product or service. Each unit receives and stores product or service data from the on-site computer, recalls the data and provides the data in an audible form to the user upon activation of the unit by the user.