Abstract: In accordance with one embodiment, there are provided mechanisms and methods for creating a telemetry process for a service in a computing environment. With these mechanisms and methods, it is possible to deploy telemetry processes for the service based upon a specification of one or more operational metrics for determining the status of the service. This ability to deploy telemetry processes for the service based upon a specification of one or more operational metrics for determining the status of the service makes it possible to attain improved monitoring capabilities and more efficient usage of computing resources assigned to monitoring tasks for a service in a computer system.

Abstract: A mechanism is disclosed for enabling new task types to be added to a management server without changing the source code of the management server. To add a new task type, a descriptor file is provided. This descriptor file specifies all of the particulars of the new task type. Any mechanisms referred to in the descriptor file are also provided. At startup time, the management server processes the descriptor file and forms associations between the various aspects of the task type with the mechanisms that are responsible for implementing those various aspects. At runtime, these associations are used to manage the definition and execution of tasks of that task type. By doing so, the management server enables new task types to be added, and enables task instances of the new task types to be defined and executed, without changing the source code of the management server.

Abstract: Embodiments of an intelligent agent for an OMA DM enabled mobile client device are described. The intelligent agent includes modules for storing management property values in one or more nodes of an OMA DM management tree of the mobile client device. At least some of the management values are analyzed and set in a server computer coupled to the mobile client device over a wireless network. The intelligent mobile client is configured to manage itself based on initial instructions and policies provided by a server that are transferred to the client by the OMA DM protocol. For example, a client might notice that the battery is nearly empty and so it automatically decreases its own backlight illumination level.

Abstract: Embodiments of a system configured to manage policies, including decision policies and active policies, on mobile devices is described. The system is configured to manage policies, including decision policies and active policies, on mobile devices is described that includes a device policy repository, a policy decision point, a decision policy enforcer, and an active policy enforcer. The system includes a method for enforcing policies on mobile devices that proactively monitors the execution environment and automatically triggers active policies. The method further exports an interface and provides functionality to evaluate and enforce decision policies. The system can combine policies from different sources, including detecting and avoiding policy conflicts.

Abstract: Embodiments of a system configured to manage policies, including decision policies and active policies, on an Open Mobile Alliance Device Management (OMA DM) enabled mobile client devices is described. The system is configured to manage policies, including decision policies and active policies, on mobile devices is described that includes a device policy repository, a policy decision point, a decision policy enforcer, and an active policy enforcer. The system includes a server-side process configured to allow creation, modification and transmission of defined policies to the mobile client device, and a client-side process executed on the mobile client device and configured store the defined policies in an OMA DM management tree in the mobile client device as management objects, wherein each policy of the defined policies is represented as a subnode of the management tree.

Abstract: Embodiments of a workflow-based user interface for defining and managing functions implemented on mobile devices are described. A method under an embodiment utilizes a workflow-based mobile device management user interface. The method utilizes a pluggable workflow framework to achieve mobile device management externalization. The mobile device management platform is required to implement a set of basic action blocks that are used as primitives for further management policy composition. The method provides a development environment integrated with a mobile device management platform that allows assembling management (monitoring) primitives into meaningful management policies without changes to a core management platform infrastructure. The method claims addition of new primitives deployed as add-on products to enable new and advanced management policies, best integration practices with a carrier operational support system.

Abstract: Embodiments of a method and system for managing configurations on mobile devices are described. A method under an embodiment utilizes one or more advanced commands defined by the OMA DM protocol. One such command is the “Get” command, which can be used recursively to traverse a management tree to access the necessary nodes. A variation of this command is the “Get[Struct Data]” command, which traverses a tree or subtree in a single execution instance. The “Get” command is used to get a snapshot from a management tree starting from a specified URI. For this embodiment, it is presumed that a “golden” copy of device exists. The golden copy can be initially configured either manually or by using a mobile device management platform. The method uses a golden device to make a configuration snapshot to be used later for a distribution to multiple targets.

Abstract: In a computer network system, a mechanism is described for enabling system/network management system to operate in a network address translation environment. Embodiments of the invention allow users to define and specify logical identifiers for agents connecting to the system management network and wishing to communicate with a server layer in the network. The logical identifiers enable the server layer to resolve the addresses of connecting agents to the IP addresses stored and recognized by the server layer.

Abstract: Apparatus, methods and computer program products are disclosed that allow the user of an application to customize the graphical user interface (GUI) for the user's needs. The invention engages in a dialog with the user to determine which GUI features are desired by the user. Depending on the user's answers a model representation of the GUI (a configuration) is saved. The invention provides the user with the ability to select and use the saved configurations.

Abstract: Apparatus, methods and computer program products are disclosed for interfacing a client based, multi-threaded API that is written in a first programming language (such as JAVA) with a server based, single-thread API that is written in a second programming language (such as C or C++). The invention uses an object factory to generate a server object for each client. Programmed-method invocations performed on logical objects at the client are communicated to the server object. The server object processes the programmed-method invocation to perform the requested service such as providing network management information services.