Patents by Inventor Evan Qu

Evan Qu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11132613
    Abstract: Systems and methods for mapping configuration items to business functions within a corporate infrastructure are disclosed. Discovery processes to automatically create and update service maps may introduce an artificial dependency between configuration items that is not necessary to the business function represented in the service map. These unnecessary dependencies may be considered “noise” and unnecessarily complicate the service map. Using machine learning techniques and procedures to identify short lived connections embodiments in accordance with this disclosure, dependency connections that may be considered noise may be detected and flagged. Once detected, these connections may be automatically removed from the service map to improve its accuracy and usefulness. Additionally, a user interface is provided that explains the “reason codes” for identification of noise connections.
    Type: Grant
    Filed: September 28, 2017
    Date of Patent: September 28, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Yuval Rimar, Stephen Scott Tucker, Evan Qu, Vishal Rao, Haviv Rosh, Hardik Modi, Chris Nguyen, Amit Chandulal Dhuleshia, Oron Subayi
  • Publication number: 20190050745
    Abstract: Systems and methods for mapping configuration items to business functions within a corporate infrastructure are disclosed. Discovery processes to automatically create and update service maps may introduce an artificial dependency between configuration items that is not necessary to the business function represented in the service map. These unnecessary dependencies may be considered “noise” and unnecessarily complicate the service map. Using machine learning techniques and procedures to identify short lived connections embodiments in accordance with this disclosure, dependency connections that may be considered noise may be detected and flagged. Once detected, these connections may be automatically removed from the service map to improve its accuracy and usefulness. Additionally, a user interface is provided that explains the “reason codes” for identification of noise connections.
    Type: Application
    Filed: September 28, 2017
    Publication date: February 14, 2019
    Inventors: Yuval Rimar, Stephen Scott Tucker, Evan Qu, Vishal Rao, Haviv Rosh, Hardik Modi, Chris Nguyen, Amit Chandulal Dhuleshia, Oron Subayi