Abstract: In one aspect, a computer-implemented method for use in controlling an operating environment includes: scoring a plurality of events detected within the operating environment to indicate an objective importance for a decision maker to address; presenting to the decision maker the scored events ranked relative to one another by their scores; receiving a selection by the decision maker of a particular one of the ranked events; scoring a plurality of alternative options to the selected event; presenting to the decision maker the options ranked relative to one another by their scores; receiving a selection by the decision maker of a particular one of the ranked options. In other aspects, a computing apparatus is programmed to perform such a method and a program storage medium is encoded with instructions that, when executed by computing device, perform such a method.