Patents by Inventor Farrukh Hassan

Farrukh Hassan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Call progress analysis on the edge of a VoIP network
    Patent number: 8737597
    Abstract: A contact center is provided. The contact center includes a processor; and a memory in communication with the processor. The memory includes computer code executable with the processor. The computer code is configured to place a phone call through a media gateway to a communication device, receive a tone message from the media gateway, the tone message including a call progress event that defines a type of tone that was detected in the audio stream, determine a call treatment as a function of the communication device status, and perform call treatment for the phone call.
    Type: Grant
    Filed: January 27, 2009
    Date of Patent: May 27, 2014
    Assignee: Cisco Technology, Inc.
    Inventors: Maulik Shah, Da C. Lin, Mohammed Taher Shaikh, Farrukh Hassan
  • CALL PROGRESS ANALYSIS ON THE EDGE OF A VOIP NETWORK
    Publication number: 20100189249
    Abstract: A contact center is provided. The contact center includes a processor; and a memory in communication with the processor. The memory includes computer code executable with the processor. The computer code is configured to place a phone call through a media gateway to a communication device, receive a tone message from the media gateway, the tone message including a call progress event that defines a type of tone that was detected in the audio stream, determine a call treatment as a function of the communication device status, and perform call treatment for the phone call.
    Type: Application
    Filed: January 27, 2009
    Publication date: July 29, 2010
    Inventors: Maulik Shah, Da C. Lin, Mohammed Taher Shaikh, Farrukh Hassan