Abstract: According to various embodiments, there is provided a user input device including: a chassis including a socket configured to releasably receive a panel; a memory storing a plurality of button maps, wherein each button map of the plurality of button maps defines functions of at least one button of a respective panel of a plurality of panels, each of which being receivable in the socket; and a processor configured to read an identity code of the received panel, and further configured to identify a matching button map from the plurality of button maps based on the identity code, wherein the matching button map defines the functions of the at least one button of the received panel.

Abstract: An input device may include a housing, a scroll wheel having an arresting surface, and a lever pivotable about a pivot axis between first and second lever arms of the lever for moving a first free end portion of the first lever arm to engage or disengage the arresting surface. The input device may further include a rotary to linear motion converter having a rotary input axis and a linear output axis. The rotary to linear motion converter may be configured to apply a linear output motion along the linear output axis, converted from a rotary input motion about the rotary input axis, to move a second free end portion of the second lever arm so as to pivot the lever about the pivot axis for engaging or disengaging the first free end portion and the arresting surface to interchange the scroll wheel between a free-wheeling and a resistive-wheeling mode.

Abstract: An input device may include a housing, a scroll wheel having an arresting surface, and a lever pivotable about a pivot axis between first and second lever arms of the lever. A first free end portion of the first lever arm may be configured to engage the arresting surface with an engagement force to arrest a rotation of the scroll wheel with a corresponding arresting force. The input device may further include an auxiliary wheel rotatably mounted on the housing, and a motion converter connected to the auxiliary wheel. The motion converter may be configured to apply a linear motion, converted from a rotation of the auxiliary wheel, to a second free end portion of the second lever arm so as to pivot the lever about the pivot axis to correspondingly adjust the engagement force, whereby the corresponding arresting force may be correspondingly adjustable by rotation of the auxiliary wheel.

Abstract: Disclosed are various embodiments for routing communications to service agents based on a workflow. A computing device identifies a user intent object corresponding to a user interaction with the computing device. The computing device then generates a search criterion based on the identified user intent object and uses the search criterion for identifying the user intent in subsequent user interactions. After identifying the user intent, the computing device can identify a workflow corresponding to the user intent object. Later, the computing device can process one or more tasks associated with the workflow.

Abstract: A computer mouse is provided to make the mouse button easily reachable without being susceptible to misclick. The computer mouse may include an electronic circuit configured to implement operations of the computer mouse. The computer mouse may include a housing enclosing the electronic circuit. The housing may include an opening on one side of the housing and a switch on the side of the housing. The computer mouse may include a magnetically active lever attached to the housing through the opening on the side of the housing. The magnetically active lever may be configured to actuate the switch on the side of the housing to interact with the electronic circuit to provide input to a computing device. The magnetically active lever may be removable from the housing and replaced with a magnetically active lever of a different size or shape.

Abstract: According to various embodiments, there is provided a user input device including: a chassis including a socket configured to releasably receive a panel; a memory storing a plurality of button maps, wherein each button map of the plurality of button maps defines functions of at least one button of a respective panel of a plurality of panels, each of which being receivable in the socket; and a processor configured to read an identity code of the received panel, and further configured to identify a matching button map from the plurality of button maps based on the identity code, wherein the matching button map defines the functions of the at least one button of the received panel.

Abstract: An input device may include a housing, a scroll wheel having an arresting surface, and a lever pivotable about a pivot axis between first and second lever arms of the lever. A first free end portion of the first lever arm may be configured to engage the arresting surface with an engagement force to arrest a rotation of the scroll wheel with a corresponding arresting force. The input device may further include an auxiliary wheel rotatably mounted on the housing, and a motion converter connected to the auxiliary wheel. The motion converter may be configured to apply a linear motion, converted from a rotation of the auxiliary wheel, to a second free end portion of the second lever arm so as to pivot the lever about the pivot axis to correspondingly adjust the engagement force, whereby the corresponding arresting force may be correspondingly adjustable by rotation of the auxiliary wheel.

Abstract: According to various embodiments, a wearable device may be provided. The wearable device may include: a display panel having integrally formed a first display portion and a second display portion; and a driver circuit configured to control the first display portion with a first frequency and to control the second display portion with a second frequency.

Abstract: According to various embodiments, an input device may be provided. The input device may include: a housing with a lower portion and an upper portion; a depressible button provided in the upper portion; a first magnetic component coupled to the depressible button and configured to move at least substantially along an axis when the depressible button is depressed; a second magnetic component coupled to the lower portion at least substantially at the axis, wherein at least one of the first magnetic component and the second magnetic component includes an electromagnet; an interface configured to receive control information from a computing device external to the input device; and a control circuit configured to control the electromagnet based on the control information.

Abstract: Disclosed are various embodiments for navigating a workflow using a text messaging interface. A client device executes an application. The application renders the messaging interface on a display. The application also renders within the messaging interface a response to a previous selection of a first user interface element. The application further renders a second user interface element within the messaging interface that, when manipulated, causes the application to remove the response and the second user interface element from the messaging interface and also to rerender the first user interface element within the messaging interface.

Abstract: According to various embodiments, an input device may be provided. The input device may include: a housing with a lower portion and an upper portion; a depressible button provided in the upper portion; a first magnetic component coupled to the depressible button and configured to move at least substantially along an axis when the depressible button is depressed; a second magnetic component coupled to the lower portion at least substantially at the axis, wherein at least one of the first magnetic component and the second magnetic component includes an electromagnet; an interface configured to receive control information from a computing device external to the input device; and a control circuit configured to control the electromagnet based on the control information.

Abstract: According to various embodiments, a wearable device may be provided. The wearable device may include: a display panel having integrally formed a first display portion and a second display portion; and a driver circuit configured to control the first display portion with a first frequency and to control the second display portion with a second frequency.

Abstract: Disclosed are various embodiments for routing communications to service agents based on a workflow. A computing device identifies a user intent object corresponding to a user interaction with the computing device. The computing device then identifies a workflow corresponding to the user intent object. Later, the computing device identifies a service agent capable of completing the workflow. Then, the computing device routes a user to the service agent.