Abstract: A computer-implemented method for determining resources utilized by a service request in a data processing system. The method includes determining monitored relationship types from monitoring data, determining relationship domains, determining intra-domain relationships from relationships that are internal to the relationship domains and determining cross-domain relationships from the intra-domain relationships that are linked between pairs of the relationship domains, and determining resources utilized by the service request from the intra-domain and cross-domain relationships. The domains are derived from one of the relationship types that is monitored by a single monitoring application.

Abstract: Techniques are provided for automatically creating and using a transform to generate a document in a target format. The techniques include obtaining a source document, wherein the source document is in a structured format and wherein the source document comprises structured information from a domain-specific representation, creating a transform, wherein creating the transform comprises creating a specially-tagged version of the source document in the structured format, using a target application to create an output document in a target format with one or more corresponding tags, and applying an algorithm to automatically generate a transform, and using the transform to generate a version of the source document in a target format. Techniques are also provided for generating a database of one or more transforms.

Abstract: One embodiment a method for providing a cloud-based service to an enterprise comprising a plurality of members includes receiving at least a portion of a policy a first user within the enterprise, where the policy defines a limit on usage of the cloud-based service by at least some of the plurality of members, receiving a request for the cloud-based service from a second user associated with one of the plurality of members, and automatically responding to the request in accordance with the policy.

Abstract: One embodiment of a computer readable storage medium contains an executable program for providing a cloud-based service to an enterprise comprising a plurality of members, where the program causes a processor to perform steps including receiving at least a portion of a policy a first user within the enterprise, where the policy defines a limit on usage of the cloud-based service by at least some of the plurality of members, receiving a request for the cloud-based service from a second user associated with one of the plurality of members, and automatically responding to the request in accordance with the policy.

Abstract: A method, system, and/or computer-readable medium analyzes problems in a software factory. Factory metrics that describe resources and operations within the software factory are collected and analyzed to detect problems that might have occurred during an execution of a work packet within the software factory. If the detected problems exceed one or more threshold criteria, then a detailed analysis of the detected problems is performed by matching each detected problem to one or more specific root causes through an analysis of the factory process building blocks.

Abstract: A method, system, and computer-readable medium for determining competence levels of factory teams are presented. In a preferred embodiment, the method includes the steps of: creating a template for an initial work packet, wherein the initial work packet is a self-contained work unit that is assembled within the software factory; creating a partially instantiated work packet by populating the template with details that describe pre-conditions and post-conditions necessary to execute the work packet; provisionally selecting a human team to complete coding of the partially instantiated work packet to create a final work packet; determining whether the human team is competent to create the final work packet; and in response to determining that the human team is competent to create the final work packet, ordering the human team to create the final work packet within the software factory.

Abstract: A method, system, and computer-readable medium for staged validation of work packets within a software factory are presented. In one embodiment, the method includes creating a preliminary work packet. A validation constraint is appended to the preliminary work packet to create a constrained work packet. The constrained work packet is submitted to the software factory, within which the validation constraint is validated at different stages to confirm that the validation constraint is proper for the constrained work packet. If a validation result fails to meet all requirements of the validation constraint at each stage, the validation constraint is resolved, and the constrained work packet is re-submitted at that stage.

Abstract: A computer implemented method, system, and/or computer program product assigns work to a software factory for implementing a project. A project model of a project is generated. Project model subcomponents are mapped to work packets that are available to a software factory, thus leading to the generation of a work plan for performing the project via an execution of the available work packets.

Abstract: A method, system, and computer-readable medium for determining competence levels of factory teams are presented. In a preferred embodiment, the method includes the steps of: creating a template for an initial work packet, wherein the initial work packet is a self-contained work unit that is assembled within the software factory; creating a partially instantiated work packet by populating the template with details that describe pre-conditions and post-conditions necessary to execute the work packet; provisionally selecting a human team to complete coding of the partially instantiated work packet to create a final work packet; determining whether the human team is competent to create the final work packet; and in response to determining that the human team is competent to create the final work packet, ordering the human team to create the final work packet within the software factory.

Abstract: A computer-implemented method for determining resources utilized by a service request in a data processing system. The method includes determining monitored relationship types from monitoring data, determining relationship domains, determining intra-domain relationships from relationships that are internal to the relationship domains and determining cross-domain relationships from the intra-domain relationships that are linked between pairs of the relationship domains, and determining resources utilized by the service request from the intra-domain and cross-domain relationships. The domains are derived from one of the relationship types that is monitored by a single monitoring application.

Abstract: Work packets are assembled, within a software factory, into a customized deliverable unit of software by software factory components that have been rated as being the most suitable according to requirements set by the customer. The work packets comprise exit criteria for returning the work packets and the customized deliverable unit from an assembly line to a software factory operations unit in the software factory.

Abstract: A computer implemented method, system, and/or computer program product assigns work to a software factory for implementing a project. A project model of a project is generated. Project model subcomponents are mapped to work packets that are available to a software factory, thus leading to the generation of a work plan for performing the project via an execution of the available work packets.

Abstract: A method, system, and/or computer-readable medium analyzes problems in a software factory. Factory metrics that describe resources and operations within the software factory are collected and analyzed to detect problems that might have occurred during an execution of a work packet within the software factory. If the detected problems exceed one or more threshold criteria, then a detailed analysis of the detected problems is performed by matching each detected problem to one or more specific root causes through an analysis of the factory process building blocks.

Abstract: A method, system, and computer-readable medium for self-healing a software factory are presented. Factory metrics that describe resources and operations within the software factory are collected and analyzed. If the analysis reveals a significant problem within the software factory, then corrective measures are taken and stored, thus enabling the software factory to evolve and improve over time.

Abstract: Work packets are assembled, within a software factory, into a customized deliverable unit of software by software factory components that have been rated as being the most suitable according to requirements set by the customer. The work packets comprise exit criteria for returning the work packets and the customized deliverable unit from an assembly line to a software factory operations unit in the software factory.

Abstract: A method, system, and computer-readable medium that support an open marketplace for distributed service arbitrage with an integrated risk management is presented. Orders for work packets, which are processed within a software factory, are allowed to be bid upon only by software factories that have been previously ranked by a centralized marketplace portal, thus ensuring that only qualified software factories are allowed to service such orders.

Abstract: Checking health of information technology infrastructure based on log data, in one aspect, may collect log data non-intrusively from a production system, said log data at least associated with transactions occurring in the production system and resource utilization of the production system, may normalize said log data into a plurality of log data types, may perform data regression analysis using said plurality of log data types to estimate resources consumed by each of said transactions and throughput of each of said transactions, and may use a queuing model to predict performance of the information technology infrastructure under various workloads.

Abstract: A method, system, and computer-readable medium for self-healing a software factory are presented. Factory metrics that describe resources and operations within the software factory are collected and analyzed. If the analysis reveals a significant problem within the software factory, then corrective measures are taken and stored, thus enabling the software factory to evolve and improve over time.

Abstract: A method, system, and computer-readable medium that support an open marketplace for distributed service arbitrage with an integrated risk management is presented. Orders for work packets, which are processed within a software factory, are allowed to be bid upon only by software factories that have been previously ranked by a centralized marketplace portal, thus ensuring that only qualified software factories are allowed to service such orders.

Abstract: A method, system, and computer-readable medium for determining competence levels of factory teams are presented. In a preferred embodiment, the method includes the steps of: creating a template for an initial work packet, wherein the initial work packet is a self-contained work unit that is assembled within the software factory; creating a partially instantiated work packet by populating the template with details that describe pre-conditions and post-conditions necessary to execute the work packet; provisionally selecting a human team to complete coding of the partially instantiated work packet to create a final work packet; determining whether the human team is competent to create the final work packet; and in response to determining that the human team is competent to create the final work packet, ordering the human team to create the final work packet within the software factory.