Patents by Inventor Fazil C. Ummer

Fazil C. Ummer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for monitoring and analyzing tickets
    Patent number: 8706726
    Abstract: Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.
    Type: Grant
    Filed: December 18, 2008
    Date of Patent: April 22, 2014
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Shafiq Kassam, Sudarshan Selvakumar, Venket Kandanala, Vadivel Mohanakrishnan, Fazil C. Ummer
  • Method and System for Monitoring and Analyzing Tickets
    Publication number: 20100161673
    Abstract: Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.
    Type: Application
    Filed: December 18, 2008
    Publication date: June 24, 2010
    Applicants: VERIZON DATA SERVICES LLC, VERIZON DATA SERVICES INDIA PRIVATE LTD.
    Inventors: Venket Kandanala, Shafiq Kassam, Sudharsan Selvakumar, Vadivel X. Mohanakrishnan, Fazil C. Ummer
  • SYSTEM AND METHOD FOR COMPARATIVE ANALYSIS OF TICKETS AND DISPATCHES
    Publication number: 20100161358
    Abstract: A system and method for comparative analysis of tickets and/or dispatches including a receiver, at a baseline engine, configured to receive data associated with at least one of a product and a service corresponding to one or more tickets or dispatches, a processor, at the baseline engine, configured to generate baseline information based on the data, wherein the baseline information represents a comparative analysis of the at least one of a product and a service, and a transmitter, at the baseline engine, configured to transmit the baseline information to an output device for assessing the at least one product and service.
    Type: Application
    Filed: December 18, 2008
    Publication date: June 24, 2010
    Applicants: Verizon Data Services India Private Ltd., Verizon Data Services LLC
    Inventors: Venket Kandanala, Fazil C. Ummer, Sivakumar Thrichangu, Sudarshan Selvakumar, Rajesh Narayanan, Jubish Cheriya Parambath