Abstract: Automatic Location Information (ALI) data that is representative of a landline address is digitally retrieved, and automatically transferred to an emergency call taker over a wireless system emergency network Importantly, the ALI information is determined based on association to a proximate location. Before an emergency call is initiated, additional environmental information, such as a RFID tag, location beacon, WiFi access point, Bluetooth device, or other communication signal with a known location, is included in the wireless session data exchange, used to match one or more location inputs to a fixed civic location (street address) which is used to dispatch emergency responders. Alternatively, the mechanism matches to a precise geodetic location (e.g., where no civic location is available).

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item.

Abstract: Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. IP address, MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, location of calling device, etc. A subscriber is permitted to provision subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences are defined to place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process.

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”.

Abstract: Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, etc. A subscriber provisions subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process. Customized caller information is transmitted to appropriate recipient devices with a corresponding communications event.

Abstract: Automatic Location Information (ALI) data that is representative of a landline address is digitally retrieved, and automatically transferred to an emergency call taker over a wireless system emergency network. Importantly, the ALI information is determined based on association to a proximate location. Before an emergency call is initiated, additional environmental information, such as a RFID tag, location beacon, WiFi access point, Bluetooth device, or other communication signal with a known location, is included in the wireless session data exchange, used to match one or more location inputs to a fixed civic location (street address) which is used to dispatch emergency responders. Alternatively, the mechanism matches to a precise geodetic location (e.g., where no civic location is available).

Abstract: Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, etc. A subscriber provisions subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process. Customized caller information is transmitted to appropriate recipient devices with a corresponding communications event.

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”.

Abstract: iAlert_Enhanced_Alert_Manager enables a user to register an interest in their current location, as well as persons, places and/or things in which the user holds some regard. The iAlert_Enhanced_Alert_Manager provides notification and clarifying information to user's devices concerning events/happenstance that have occurred or are likely to occur within a proximity of registered persons, places, and/or things. The iAlert_Enhanced_Alert_Manager comprises data structures (e.g. an Affinity Table, a SPIN table, a SPIN-List Table, an Affinity-List Table, and a Keyword-List Table) to manage affinities, Spheres of Influence (SPINs), and relationships therebetween that may positively or negatively induce a person. Timely notification of events/happenstance to a user comprises the computation of iEvent-vectors and iAlert-vectors. An iEvent-vector contains fields pertaining to events/happenstance whereas an iAlert-vector comprises information pertaining to notifications.

Abstract: iAlert_Enhanced_Alert_Manager enables a user to register an interest in their current location, as well as persons, places and/or things in which the user holds some regard. The iAlert_Enhanced_Alert_Manager provides notification and clarifying information to user's devices concerning events/happenstance that have occurred or are likely to occur within a proximity of registered persons, places, and/or things. The iAlert_Enhanced_Alert_Manager comprises data structures (e.g. an Affinity Table, a SPIN table, a SPIN-List Table, an Affinity-List Table, and a Keyword-List Table) to manage affinities, Spheres of Influence (SPINs), and relationships therebetween that may positively or negatively induce a person. Timely notification of events/happenstance to a user comprises the computation of iEvent-vectors and iAlert-vectors. An iEvent-vector contains fields pertaining to events/happenstance whereas an iAlert-vector comprises information pertaining to notifications.

Abstract: iAlert_Enhanced_Alert_Manager enables a user to register an interest in their current location, as well as persons, places and/or things in which the user holds some regard. The iAlert_Enhanced_Alert_Manager provides notification and clarifying information to user's devices concerning events/happenstance that have occurred or are likely to occur within a proximity of registered persons, places, and/or things. The iAlert_Enhanced_Alert_Manager comprises data structures (e.g. an Affinity Table, a SPIN table, a SPIN-List Table, an Affinity-List Table, and a Keyword-List Table) to manage affinities, Spheres of Influence (SPINs), and relationships therebetween that may positively or negatively induce a person. Timely notification of events/happenstance to a user comprises the computation of iEvent-vectors and iAlert-vectors. An iEvent-vector contains fields pertaining to events/happenstance whereas an iAlert-vector comprises information pertaining to notifications.

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item.

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item.

Abstract: A rapid assignment dynamic ownership queue for text message sessions queues incoming text messages destined for a service bureau, at a network server. Simultaneous access is provided to any one text message of the queued incoming text messages to a plurality of operator terminals at the service bureau. Initial ownership of the one text message is assigned as a result of a first acting terminal of the plurality of operator terminals having completed an action in service to the text message, and ownership is re-assigned to a subsequent operator terminal having completed another action in service to the text message after the first acting terminal. A configurable escalation queue may be implemented to assign an escalation code to each queued item, regardless of its position in the queue list, to alter the presentation of the queue item. A No Responders Online feature can indicate if all terminal devices are “offline”.

Abstract: A method and apparatus to facilitate the secure storage of multimedia content (i.e. video with optional audio) on an internet cloud, and to grant the release of stored multimedia content to pre-authorized users and pre-authorized emergency dispatch personnel, only. A subscriber entity uses a secure user interface component to store a multimedia package containing important/relevant navigation and/or location information on a cloud database. In addition, the subscriber entity specifies whether or not emergency personnel are authorized to access the multimedia package during an emergency event, and whether or not a predefined highly trusted network of users may access the multimedia package following a conventional authorization procedure.

Abstract: Automatic Location Information (ALI) data that is representative of a landline address is digitally retrieved, and automatically transferred to an emergency call taker over a wireless system emergency network. Importantly, the ALI information is determined based on association to a proximate location. Before an emergency call is initiated, additional environmental information, such as a RFID tag, location beacon, WiFi access point, Bluetooth device, or other communication signal with a known location, is included in the wireless session data exchange, used to match one or more location inputs to a fixed civic location (street address) which is used to dispatch emergency responders. Alternatively, the mechanism matches to a precise geodetic location (e.g., where no civic location is available).

Abstract: Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, etc. A subscriber provisions subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process. Customized caller information is transmitted to appropriate recipient devices with a corresponding communications event.

Abstract: A resource selection server that performs crowd-sourced resource selection over a social networking service, absent a central ratings database. A device subscribed to a social networking service implementing the inventive resource selection server, may register as a resource offering a particular skill. Additionally, any device subscribed to a relevant social networking service may transmit a skill request to the inventive resource selection server, to request a best-fit resource be returned for a particular skill of interest. The resource selection server queries a subscriber account database to identify resources on a social networking service, registered to offer a requested skill. The resource selection server additionally prompts subscriber devices within ‘n’ degrees of separation of a requesting device, to submit real-time trust ratings for resources complying with a particular skill request.

Abstract: Dynamically selecting and facilitating stored caller information to a communications recipient device with a communications event, based on communication recipient credentials (e.g. IP address, MDN, etc.), preferences outlined in a subscriber profile associated with a relevant calling device, and other variables, e.g., time of day, location of calling device, etc. A subscriber is permitted to provision subscriber preferences and subscriber information associated with users of a subscribing communications device in to a subscriber profile, for use during a communications event. Subscriber preferences are defined to place restrictive conditions on stored subscriber information that may be transmitted with a communications event initiated by a corresponding communications device. A content collection node dynamically selects customized caller information via a subscriber information content collection process.

Abstract: An accurate building-specific location for a mobile device requesting Enhanced 911 (E911) emergency services is provided while located indoors. A central server and associated plurality of emergency 911 wireless call detectors are programmed with Master Street Address Guide (MSAG) information, and installed throughout the walls of a given building to provide comprehensive E911 coverage. The building-specific information includes room number, floor number, column number, and/or other building information regarding the relevant detector's location in a corresponding building, and thus an accurate position of the calling mobile device within a given building.