Patents by Inventor Frank Cheston

Frank Cheston has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Selection of a voice recognition data base responsive to video data
    Patent number: 5586171
    Abstract: In a switching system for connecting a call between a calling station and a called station, a system and method of voice recognition using a concentrated or distributed multiplicity of voice recognition and other resources with a facility for selecting an initial resource on the calling station going off-hook by sensing an image of the calling party accessing a demographic database and a biometric database using common channel signaling and sensing biometric information regarding the caller, and selecting a prompt to be delivered to the caller from a multiplicity of preselected prompts, and reacting to a response by the caller with further addressing of database information to continue to select from the multiplicity of resources the most appropriate resource or resources in reaction to caller utterances.
    Type: Grant
    Filed: July 7, 1994
    Date of Patent: December 17, 1996
    Assignee: Bell Atlantic Network Services, Inc.
    Inventors: Alex McAllister, Frank Cheston, David E. Young, John P. Hanle