Patents by Inventor Frank D'Ambrosio

Frank D'Ambrosio has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Consumer feedback method and apparatus
    Publication number: 20070127693
    Abstract: An intermediary service allows a customer to share, anonymously or not, feedback information with the provider via the intermediary service over a network, and provides expectations that the feedback information will be appropriately addressed. The provider will store in the intermediary a set of rules including escalating rules to escalate the feedback information to entities within the provider according to an escalation order, and rules for responding to feedback information within a time period. After receiving a response from a provider via the intermediary the customer is asked to indicate a level of satisfaction with the provider response and has the option of escalating the feedback information to another entity according the escalation rules or closing the communication with provider via the intermediary concerning the feedback information.
    Type: Application
    Filed: November 21, 2006
    Publication date: June 7, 2007
    Applicant: VOX, LLC
    Inventors: Frank D'Ambrosio, John MacIntosh
  • Gravity feed display
    Patent number: D436773
    Type: Grant
    Filed: December 15, 1999
    Date of Patent: January 30, 2001
    Assignee: Philip Morris Incorporated
    Inventors: Frank D'Ambrosio, Dan Armyn
  • Gravity feed display
    Patent number: D424339
    Type: Grant
    Filed: April 30, 1999
    Date of Patent: May 9, 2000
    Assignee: Philip Morris Incorporated
    Inventors: Frank D'Ambrosio, Dan Armyn