Abstract: A method and system for providing medical device maintenance information to a service technician's mobile device are provided. In one embodiment, an order for a service technician to perform maintenance on a medical device is generated, and the appropriate maintenance protocol is automatically selected based on data from the order. The order and the maintenance protocol are then transmitted to the service technician's wireless communication device.

Abstract: The invention relates to a management system for the provision of services, comprising telecommunication means enabling data to be exchanged between communication terminals associated with a master terminal and service providers, wherein the master terminal can transmit data, which enables a service provider to perform a service corresponding to an actual request, to the communication terminal of an available service provider.