Abstract: The present invention provides machines, methods and apparatus for automatically vending, damping, delivering and returning large heavy product containers such as 5-gallon water bottles. In some embodiments, damping methods and apparatus are provided to gently transfer large heavy product containers from one level to another inside a vending machine. In some embodiments, methods and apparatus including adjustable support rails are provided for handling different sized large heavy product containers inside a vending machine. In some embodiments, delivery methods and apparatus are provided for use with large heavy product containers. In some embodiments, methods and apparatus for returning large product containers are provided. Some or all of these features may be provided in a single vending machine, or in multiple machines, and multiple features or machines may be controlled by a single computer processor.