Abstract: Methods and implementations of providing device upgrade notifications and determining device upgrade eligibility and device trade-in values are described herein. These techniques include operations to determine and obtain an upgrade status of a device (and a device's contract status with a service provider), and determine and obtain characteristics of the device. The upgrade status may be displayed in connection with software app or widget. Other techniques for evaluating the condition and operating status of the smartphone and the subsystems of the smartphone (such as a display, processing, memory, battery, or other hardware subsystem) that affect the upgrade status of a device and a trade-in value are disclosed.

Abstract: Methods and implementations of providing device upgrade notifications and determining device upgrade eligibility and device trade-in values are described herein. These techniques include operations to determine and obtain an upgrade status of a device (and a device's contract status with a service provider), determine and obtain characteristics of the device, determine and obtain a promotional offer for an upgrade of the device, and generate and display a promotional offer that may be output on the device itself. The upgrade status may be displayed in connection with software app or widget that outputs a countdown timer for the device upgrade and value assessment for a trade-in of the user's existing device. Other techniques for providing customized and targeted advertising and promotions for device upgrade and purchases also may be provided through use of the software app or widget.

Abstract: The present invention relates to diagnosis of issues of individual mobile electronic devices (e.g., cell phones, portable media players, or tablet or other computers). The issues are addressed by logic and data on the device and/or in a mobile device diagnosis center, possibly in collaboration. The center may contain information relating to such devices generally, as well as particular information relating to a device being diagnosed. The general information might include information about product specifications; statistical information based on data gathered about actual usage of such devices; information about service providers and service plans; and information about possible solutions for various kinds of issues. The device-specific information might include a history of the usage, repairs, and other activities and issues pertaining to the particular device.

Abstract: The present invention relates to diagnosis of issues of individual mobile electronic devices (e.g., cell phones, portable media players, or tablet or other computers). The issues are addressed by logic and data on the device and/or in a mobile device diagnosis center, possibly in collaboration. The center may contain information relating to such devices generally, as well as particular information relating to a device being diagnosed. The general information might include information about product specifications; statistical information based on data gathered about actual usage of such devices; information about service providers and service plans; and information about possible solutions for various kinds of issues. The device-specific information might include a history of the usage, repairs, and other activities and issues pertaining to the particular device.