Abstract: Techniques for inter-agency recommended course of action are provided. An indication of an incident requiring a response from a first and a second public safety agency is received. An expected incident response based on standard operating procedures of the first and the second public safety agency is retrieved from a machine learning engine. A deviation from the expected incident response attributable to the second public safety agency is identified. A recommended course of action for the first public safety agency is retrieved from the machine learning engine. The recommended course of action based at least in part on historical incident responses. The recommended course of action is sent to the first public safety agency. Feedback related to the incident that includes when the recommended course of action was accepted and an incident outcome is received. The machine learning engine is updated based on the feedback.