Abstract: Process and system for locating, copying and sending requested records, such as medical records. The system includes a data processing center which acts as a central clearing house for processing the requests, requesters that generate the requests, and providers in possession of the requested records. The data processing center associates requests and related authorization forms generated by the requestor and transmits them to a provider in possession of the requested record. The provider then locates and copies the requested record and sends a copy of the record to the data processing center. The data processing center encrypts a digital copy of the requested medical record and sends it to the requestor. The communication linkages between the various parties advantageously include the Internet. A call center may be employed to ensure provider compliance with the request.