Patents by Inventor Fred Brown

Fred Brown has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11727066
    Abstract: Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.
    Type: Grant
    Filed: February 14, 2022
    Date of Patent: August 15, 2023
    Assignee: Verint Americas Inc.
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Publication number: 20220296933
    Abstract: A powered air purifying respirator and method of operating the same. The powered air purifying respirator comprises a fluid moving device. The fluid moving device comprises an outlet, an airflow sensor retaining member located proximate to the outlet, and an airflow sensor engaged with the airflow sensor retaining member.
    Type: Application
    Filed: March 25, 2021
    Publication date: September 22, 2022
    Inventors: Robert Godwin, Jason Gao, David Chen, Kenneth Hoffman, Fred Brown
  • Publication number: 20220237235
    Abstract: Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.
    Type: Application
    Filed: February 14, 2022
    Publication date: July 28, 2022
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Patent number: 11250072
    Abstract: Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.
    Type: Grant
    Filed: October 5, 2020
    Date of Patent: February 15, 2022
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Publication number: 20210019353
    Abstract: Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.
    Type: Application
    Filed: October 5, 2020
    Publication date: January 21, 2021
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Patent number: 10795944
    Abstract: User intent may be derived from a previous communication. For example, a text string for user input may be obtained. The text string may include a pronoun. Information from a communication received prior to receipt of the user input may be derived. The information may identify an individual. User intent may be derived from the text string and the information. This may include determining that the pronoun refers to the individual.
    Type: Grant
    Filed: January 23, 2017
    Date of Patent: October 6, 2020
    Assignee: Verint Americas Inc.
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Patent number: 10545648
    Abstract: This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
    Type: Grant
    Filed: January 8, 2019
    Date of Patent: January 28, 2020
    Assignee: Verint Americas Inc.
    Inventors: Ian Beaver, Fred Brown, Casey Gossard
  • Patent number: 10438610
    Abstract: A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human responses. In some instances, a parent response may be provided by the virtual assistant and, thereafter, a child response that is associated with the parent response may be provided.
    Type: Grant
    Filed: August 25, 2014
    Date of Patent: October 8, 2019
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler, Molly Q Brown
  • Publication number: 20190139564
    Abstract: Various embodiments provide a tool, referred to herein as “Active Lab” that can be used to develop, debug, and maintain knowledge bases. These knowledge bases (KBs) can then engage various applications, technology, and communications protocols for the purpose of task automation, real time alerting, system integration, knowledge acquisition, and various forms of peer influence. In at least some embodiments, a KB is used as a virtual assistant that any real person can interact with using their own natural language. The KB can then respond and react however the user wants: answering questions, activating applications, or responding to actions on a web page.
    Type: Application
    Filed: January 7, 2019
    Publication date: May 9, 2019
    Inventors: Tanya M. Miller, Fred Brown, Mark Zartler, Molly Q. Brown
  • Publication number: 20190138190
    Abstract: This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
    Type: Application
    Filed: January 8, 2019
    Publication date: May 9, 2019
    Applicant: Verint Americas Inc.
    Inventors: Ian Beaver, Fred Brown, Casey Gossard
  • Patent number: 10175865
    Abstract: This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
    Type: Grant
    Filed: December 28, 2017
    Date of Patent: January 8, 2019
    Assignee: VERINT AMERICAS INC.
    Inventors: Ian Beaver, Fred Brown, Casey Gossard
  • Patent number: 10109297
    Abstract: A virtual assistant may communicate with a user in a conversational manner based on context. For instances, a virtual assistant may be presented to a user to enable a conversation between the virtual assistant and the user. A response to user input that is received during the conversation may be determined based on contextual values related to the conversation or system that implements the virtual assistant.
    Type: Grant
    Filed: August 25, 2014
    Date of Patent: October 23, 2018
    Assignee: VERINT AMERICAS INC.
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler, Scott Buzan
  • Publication number: 20180121062
    Abstract: This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
    Type: Application
    Filed: December 28, 2017
    Publication date: May 3, 2018
    Inventors: Ian Beaver, Fred Brown, Casey Gossard
  • Publication number: 20170132220
    Abstract: User intent may be derived from a previous communication. For example, a text string for user input may be obtained. The text string may include a pronoun. Information from a communication received prior to receipt of the user input may be derived. The information may identify an individual. User intent may be derived from the text string and the information. This may include determining that the pronoun refers to the individual.
    Type: Application
    Filed: January 23, 2017
    Publication date: May 11, 2017
    Inventors: Fred Brown, Mark Zartler, Tanya M. Miller
  • Patent number: 9589579
    Abstract: Various embodiments provide a tool, referred to herein as “Active Lab” that can be used to develop, debug, and maintain knowledge bases. These knowledge bases (KBs) can then engage various applications, technology, and communications protocols for the purpose of task automation, real time alerting, system integration, knowledge acquisition, and various forms of peer influence. In at least some embodiments, a KB is used as a virtual assistant that any real person can interact with using their own natural language. The KB can then respond and react however the user wants: answering questions, activating applications, or responding to actions on a web page.
    Type: Grant
    Filed: June 11, 2014
    Date of Patent: March 7, 2017
    Assignee: Next IT Corporation
    Inventors: Fred Brown, Mark Zartler, Tanya M Miller, Scott Buzan
  • Patent number: 9563618
    Abstract: Virtual agents may be implemented on a wearable device. The wearable device may include an input device to receive input and a communication component to send the input to a computing device for processing and to receive a response for the input. The wearable device may also include an output device to output the response via the virtual agent as part of a conversation with a user.
    Type: Grant
    Filed: August 4, 2014
    Date of Patent: February 7, 2017
    Assignee: Next IT Corporation
    Inventors: Fred Brown, Tanya M Miller, Mark Zartler
  • Patent number: 9552350
    Abstract: Ambiguous input of a user received during an interactive session with a virtual agent may be processed. The virtual agent may be presented via a computing device to facilitate the interactive session with the user. The user may provide the ambiguous input, which is processed to determine a response to the input. The virtual agent may provide the response to the user. The virtual agent may also carry out a goal-based dialogue where a goal to be accomplished is identified. The virtual agent may prompt the user for information related to the goal.
    Type: Grant
    Filed: June 26, 2014
    Date of Patent: January 24, 2017
    Assignee: Next IT Corporation
    Inventors: Fred Brown, Mark Zartler, Tanya M Miller
  • Publication number: 20160071517
    Abstract: This disclosure describes techniques and architectures for evaluating conversations. In some instances, conversations with users, virtual assistants, and others may be analyzed to identify potential risks within a language model that is employed by the virtual assistants and other entities. The potential risks may be evaluated by administrators, users, systems, and others to identify potential issues with the language model that need to be addressed. This may allow the language model to be improved and enhance user experience with the virtual assistants and others that employ the language model.
    Type: Application
    Filed: September 9, 2015
    Publication date: March 10, 2016
    Inventors: Ian Beaver, Fred Brown, Casey Gossard
  • Patent number: 8943094
    Abstract: Various embodiments are described for searching and retrieving documents based on a natural language input. A computer-implemented natural language processor electronically receives a natural language input phrase from an interface device. The natural language processor attributes a concept to the phrase with the natural language processor. The natural language processor searches a database for a set of documents to identify one or more documents associated with the attributed concept to be included in a response to the natural language input phrase. The natural language processor maintains the concepts during an interactive session with the natural language processor. The natural language processor resolves ambiguous input patterns in the natural language input phrase with the natural language processor. The natural language processor includes a processor, a memory and/or storage component, and an input/output device.
    Type: Grant
    Filed: September 22, 2009
    Date of Patent: January 27, 2015
    Assignee: Next IT Corporation
    Inventors: Fred Brown, Mark Zartler, Tanya M Miller
  • Publication number: 20140365223
    Abstract: A virtual assistant may communicate with a user in a natural language that simulates a human. The virtual assistant may be associated with a human-configured knowledge base that simulates human responses. In some instances, a parent response may be provided by the virtual assistant and, thereafter, a child response that is associated with the parent response may be provided.
    Type: Application
    Filed: August 25, 2014
    Publication date: December 11, 2014
    Inventors: Fred Brown, Tanya M. Miller, Mark Zartler, Molly Q. Brown