Abstract: A system and method for improving the completion rate of calls encountering a busy condition wherein the customer lines connected to a stored program controlled (SPC) switch having CLASS features are provided with a repeat call feature, comprising connecting such lines encountering a busy condition to announcement circuits in said switch which provide an announcement of the availability of a repeat call service for a specified charge upon the calling party disconnecting, reconnecting, and dialing specified characters. The announcement is followed by a simulated busy signal from the announcement circuitry. The switch thereupon periodically checks the condition of the called line for a predetermined period of time and upon detecting a free condition applies a distinctive ring signal to the calling line. Upon detection of the calling line going off-hook, the switch sends standard ringing to the called line.

Abstract: A method and system is disclosed for remotely verifying attendance of a particular person at a predetermined confined area. Monitoring and verification is performed through a telephone network including a telephone on the premises of the location of confinement and a control center. Voice verification, using voice analysis of speech transmitted in a telephone call from the site to the center is performed during periodic testing. A voice template vocabulary is established for the individual and used for voice verification. Caller line identification of each incoming call is performed to verify that call originates from the appropriate location. The confined individual is required, either randomly or at scheduled intervals, by the system to call the control center and recite a statement including randomly selected words from the template vocabulary.