Abstract: A method of using a public communications network, such as the Internet, to manage returns of items purchased by a consumer from a remote direct merchandiser. The customer is permitted to return an item to a local returns site or by having a local shipper pick up the item. Either of these local entities is in communications with a returns manager, who provides return information, credits the consumer's account, and handles subsequent disposition of the item.

Abstract: A method of using a public communications network, such as the Internet, to manage returns of items purchased by a consumer from a remote direct merchandiser. The customer is permitted to return an item to a local returns site or by having a local shipper pick up the item. Either of these local entities is in communications with a returns manager, who provides return information, credits the consumers account, and handles subsequent disposition of the item.

Abstract: A short message service center allowing processing characteristics to be modified for service users within a given type so that the storage and delivery of short messages to one service user of a given type may be different for another service user within the same given type is provided. The short message service center alleviates some of the potential “jams” associated with the processing of large distribution lists and closed user groups. The short message service center further allows for distributed administration. Additionally, the short message service center receives a short message in one standard format and delivers the short message in another standard format. The short message service center also utilizes both a table routing method and a global title translation method for routing messages to a recipient. The short message service center also allows a complete transmission of short messages between service entities having differing short message length definitions.

Abstract: A high speed signaling network includes a high speed transport virtual circuit network, and a plurality of advanced intelligent network nodes coupled to the high speed transport virtual circuit network via a plurality of high speed links transporting signaling data.