Abstract: A survey system and method for customer ratings of services using a survey server having at least one access point, A geo-fenced-restricted communication protocol is used to restrict rating activity to a location. A wireless communication link is used to configure a mobile communication display device, such as a customer's smart phone, tablet, PDA or the like, to communicate a series of survey ratings within implemented geo-fence parameters. The configured communication device displays a series of interactive survey rating screens to use to enter a rating for a provided service. The system receives survey ratings for compiling and displaying in real-time, and the system may also implement a predetermined time limit for completing a survey. An alert may be generated for a manager upon receipt of a rating result falling below a threshold minimum.