Abstract: Systems and methods can provide an identity to a conference bridge; the identity including an email address for the conference bridge. When two or more people desire to conduct a conference, a person creates an invitation to the conference. The invitation can be an email invitation from a calendar program that can be sent to the invitees. The invitation can be sent to the conference bridge using the email address for the conference bridge. The conference bridge may then receive a call from a caller for a conference. The conference bridge can extract a caller identifier from the call and determine an email associated with the caller. The conference bridge may then retrieve the invitation having the email. Then, the conference bridge can attach the caller to the conference associated with the invitation.

Abstract: A technique is disclosed that enables one or more telecommunications endpoints to subscribe to a conferencing system and to be notified of one or more conferencing events. As part of the conferencing system of the illustrative embodiment, a conference invitation server maintains information on all of the conferences that are scheduled to occur on the conferencing system, including (i) the addresses of the identified participants for each call and (ii) the conference identifier that the server generates for each call. When a conference call is going to begin, the server sends out notifications to all endpoints that are subscribed to the conference. If there are participants who are not subscribed to the conference, then alternative mechanisms for notifying participants can be used. Each subscribed endpoint then transmits a request to join the conference—either via user interaction or automatically—providing the conference identifier as part of the join request.

Abstract: A technique is disclosed for interfacing business processes with telephony functions. Particularly, an orchestration engine is interposed between a business process engine that executes business processes and an enterprise telecommunications network that executes telephony functions. Acting as an intermediary between the business process engine and the telecommunications network, the orchestration engine decouples the atomic telephony functions that are required for a business application from the business logic that is used in features that comprise one or more business processes. Thus, a new protocol state, feature, or algorithm change is isolated to a single and easy-to-develop location in software.

Abstract: Systems and methods can provide an identity to a conference bridge; the identity including an email address for the conference bridge. When two or more people desire to conduct a conference, a person creates an invitation to the conference. The invitation can be an email invitation from a calendar program that can be sent to the invitees. The invitation can be sent to the conference bridge using the email address for the conference bridge. The conference bridge may then receive a call from a caller for a conference. The conference bridge can extract a caller identifier from the call and determine an email associated with the caller. The conference bridge may then retrieve the invitation having the email. Then, the conference bridge can attach the caller to the conference associated with the invitation.

Abstract: A method and apparatus provide access to a plurality of instant messaging systems via a multi-media messaging system by receiving an incoming communication by the multi-media messaging system for a user of the multi-media messaging system; determining a presence of the user on one of the plurality of instant messaging systems; and establishing instant messaging communication between an originator of the incoming communication and the user. The method and apparatus also provide communication for the user via a multi-media messaging system with a plurality of instant messaging systems by broadcasting a presence of the user on the multi-media messaging system to the plurality of instant messaging systems; and establishing instant messaging communication between a person using one of the plurality of instant messaging systems and the user via the multi-media messaging system.

Abstract: A platform is disclosed that enables security monitoring and protection across a plurality of related telecommunications devices. The self-operating security platform of the present invention is based on a collection of security adapters that are tied together and are coupled with an orchestration engine that loads and executes workflow scripts. Workflow scripts have been used for business applications, but their usage in real-time telecommunications devices is relatively new. Each security adapter monitors a different aspect of the system for intrusions or other security threats. The specific security protection rules are taught to the security platform in a basic profile; as the security platform runs, it builds up the actual profile of how the telecommunications device performs in a normal state. In other words, the security platform “composes” new workflow scripts from basic workflow scripts.

Abstract: A technique is disclosed for interfacing business processes with telephony functions. Particularly, an orchestration engine is interposed between a business process engine that executes business processes and an enterprise telecommunications network that executes telephony functions. Acting as an intermediary between the business process engine and the telecommunications network, the orchestration engine decouples the atomic telephony functions that are required for a business application from the business logic that is used in features that comprise one or more business processes. Thus, a new protocol state, feature, or algorithm change is isolated to a single and easy-to-develop location in software.