Abstract: A system includes a device and one or more information processing apparatuses. The device includes a device-information generator configured to generate device information on the device; and an analyzer determining unit configured to determine any one of the device and the one or more information processing apparatuses as an analyzer for the device information. The one determined as the analyzer includes an analysis unit configured to perform an analysis based on the device information; and a service determining unit configured to determine a service to the device based on a result of the analysis.

Abstract: An information processing system includes one or more information processing apparatuses for determining lifetimes of components, to be replaced by preventive maintenance, of respective electric devices. The information processing system includes a leading variable specifying unit configured to specify, based on variables that represent use states of the electric devices and failure data of the electric devices which have been obtained from the electric devices, a plurality of leading variables relevant to the lifetimes of the components; a lifetime matrix creating unit configured to classify a plurality of values of each of the leading variables into sections to create a lifetime matrix in which the lifetimes of the components are set with respect to combinations of the sections each of which relates to a different leading variable; and a lifetime outputting unit configured to determine the lifetimes of the components with respect to the respective electric devices.

Abstract: An information processing system includes a storage unit that stores and associates a cause of a failure that has occurred in an electronic device, state information of the electronic device at the time the failure has occurred in the electronic device due to the cause of the failure, and a measure to be implemented in response to the cause of the failure. The information processing system further includes at least one processor that performs an acquisition process for acquiring the state information of the electronic device, and a failure diagnosis process for determining the cause of the failure that has occurred in the electronic device and the measure to be implemented in response to the cause of the failure based on the acquired state information of the electronic device.

Abstract: An information processing system includes one or more information processing apparatuses for determining lifetimes of components, to be replaced by preventive maintenance, of respective electric devices. The information processing system includes a leading variable specifying unit configured to specify, based on variables that represent use states of the electric devices and failure data of the electric devices which have been obtained from the electric devices, a plurality of leading variables relevant to the lifetimes of the components; a lifetime matrix creating unit configured to classify a plurality of values of each of the leading variables into sections to create a lifetime matrix in which the lifetimes of the components are set with respect to combinations of the sections each of which relates to a different leading variable; and a lifetime outputting unit configured to determine the lifetimes of the components with respect to the respective electric devices.

Abstract: An information processing apparatus includes circuitry. The circuitry acquires, from equipment in which a fault has occurred, status information indicating a status of the equipment. The circuitry checks whether a maintenance person who is in an available state is present from among a plurality of maintenance persons. The circuitry identifies a type of the fault that has occurred in the equipment, based on the acquired status information. In a case in which no maintenance person who is in the available state is present from among the plurality of maintenance persons, the circuitry instructs the equipment to output a quick fix technique, which enables working around the fault of the identified type to enable continued use of the equipment.

Abstract: An information processing system includes at least one information processing apparatus. The information processing system includes a provisional cost calculator configured to apply failure history information to a failure prediction model to provisionally calculate a cost of the failure prediction model, the failure history information expressing failure history of at least one electronic device in which a failure has occurred, the failure prediction model including a symptom detection method for detecting a symptom of a failure to occur in the electronic device in association with a preventive action for preventing the failure to occur in the electronic device; and an adoption determiner configured to determine to adopt the failure prediction model by which a profit can be obtained, based on a result of the provisional calculation.

Abstract: An information processing system includes a storage unit that stores and associates a cause of a failure that has occurred in an electronic device, state information of the electronic device at the time the failure has occurred in the electronic device due to the cause of the failure, and a measure to be implemented in response to the cause of the failure. The information processing system further includes at least one processor that performs an acquisition process for acquiring the state information of the electronic device, and a failure diagnosis process for determining the cause of the failure that has occurred in the electronic device and the measure to be implemented in response to the cause of the failure based on the acquired state information of the electronic device.

Abstract: A system includes a device and one or more information processing apparatuses. The device includes a device-information generator configured to generate device information on the device; and an analyzer determining unit configured to determine any one of the device and the one or more information processing apparatuses as an analyzer for the device information. The one determined as the analyzer includes an analysis unit configured to perform an analysis based on the device information; and a service determining unit configured to determine a service to the device based on a result of the analysis.

Abstract: A demand prediction apparatus connected to an order reception record storage unit for storing an order reception record of a product and an association information storage unit for storing association information associating products with each other, first acquires identification information of a product for which demand prediction is to be performed. The demand prediction apparatus specifies a product associated with the product having the acquired identification information based on the association information stored in the association information storage unit, and acquires an order reception record of the specified product from the order reception record storage unit. The demand prediction apparatus derives a demand prediction function that is fitted to the order reception record, by using the acquired order reception record.