Patents by Inventor Gabriel Gralla

Gabriel Gralla has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230409841
    Abstract: Apparatuses, methods, and systems for implicitly associating user intents to agent selected responses. One method includes receiving, by a server, a first input text message from a user, displaying, by the server, the first input text message to an agent, receiving, by the server, a first response to the first input text message from the agent, computing a first intent with the first input text message, prompting, by the server, the agent whether to associate the first response with the computed first intent of the first input text message, and recording the first response with the computed first intent of the first input message when the agent indicates an association between the first response with the computed first intent of the first input message.
    Type: Application
    Filed: July 18, 2023
    Publication date: December 21, 2023
    Applicant: Klaviyo, Inc
    Inventors: Robert Roosevelt Mercer, III, Vera Guttenberger, Casey Koppes, Gabriel Gralla, Kaila Corrington, Nithin Gangadharan, Prisca Sara Joseph, Andrew Cole Young, David Yi Xiao, Smit Anish Kiri, Tianxing Liu, Sanem Leblebici
  • Publication number: 20230409817
    Abstract: Apparatuses, methods, and systems for implicitly annotating textual data in conversational messaging are disclosed. One method includes receiving, by a server, a first input text message from a user (customer), displaying, by the server, the first input text message to an agent (merchant), displaying, by the server, a configurable menu of responses to the first input text message to the agent (merchant), receiving, by the server, a selection of one of the configurable menu of responses from the agent (merchant), facilitating, by the server, sending of the selected of one of the configurable menu of responses to the user (customer); and associating and recording the selected one of the configurable menu of responses with the first input text message.
    Type: Application
    Filed: January 31, 2023
    Publication date: December 21, 2023
    Applicant: Klaviyo, Inc
    Inventors: David Yi Xiao, Smit Anish Kiri, Tianxing Liu, Casey Koppes, Gabriel Gralla, Kaila Corrington, Nithin Gangadharan, Prisca Sara Joseph, Robert Roosevelt Mercer III, Vera Guttenberger, Andrew Cole Young
  • Patent number: 10068250
    Abstract: A system and methods for simulating human usage of mobile devices by simulating human behavior patterns operating mobile devices and using the simulation of human usage to obtain advertising or other online content specific to certain entities that is displayed on the mobile devices. The advertising or other online content specific to the certain entities is transmitted to an analytics server, where the advertising or other online content is interpreted and deciphered to obtain particular elements that relate to the advertising and online content including, but not limited to, an identification of the specific entity, the size of the advertising or other online content, the locations where the advertising or other online content appears, and the path by which the advertising or other online content travels to the mobile devices for display.
    Type: Grant
    Filed: March 14, 2014
    Date of Patent: September 4, 2018
    Assignee: ORACLE AMERICA, INC.
    Inventors: Gabriel Gralla, Daniel Rassi, Robert Crowell, Noah Goodhart, Jonah Goodhart, Aniq Rahman, Robert Miller, Paul Kiernan
  • Publication number: 20170316457
    Abstract: A system and methods for simulating human usage of mobile devices by simulating human behavior patterns operating mobile devices and using the simulation of human usage to obtain advertising or other online content specific to certain entities that is displayed on the mobile devices. The advertising or other online content specific to the certain entities is transmitted to an analytics server, where the advertising or other online content is interpreted and deciphered to obtain particular elements that relate to the advertising and online content including, but not limited to, an identification of the specific entity, the size of the advertising or other online content, the locations where the advertising or other online content appears, and the path by which the advertising or other online content travels to the mobile devices for display.
    Type: Application
    Filed: March 14, 2014
    Publication date: November 2, 2017
    Applicant: Oracle America, Inc.
    Inventors: Gabriel Gralla, Daniel Rassi, Robert Crowell, Noah Goodhart, Jonah Goodhart, Aniq Rahman, Robert Miller, Paul Kiernan