Abstract: Techniques described in this paper are associated with improving security at a facility. A system constructed in accordance with the techniques can assist security personnel with preventing incidents (e.g., crime, disorder, nuisance, property loss) at a facility, especially one open to public visitation (e.g., amusement parks, casinos, shopping centers). Assisting security personnel in preventing incidents can include readily providing adequate and appropriate security and non-security related information to security personnel, whether the security personnel (e.g., security officer) is stationed in a security office or on patrol (i.e. in the field) at the facility.