Patents by Inventor Gabrielle Crawford

Gabrielle Crawford has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Embedded user assistance for software applications
    Patent number: 11366676
    Abstract: A system for providing user assistance receives a request for user assistance from a component on a user interface. The component includes a help identifier, and the request is generated by a type of user selection, such as the clicking of an icon. The system determines a level of user assistance based on the type of selection and retrieves user assistance content based on the help identifier and the determined level of user assistance. In one embodiment, the user interface includes three levels of user assistance.
    Type: Grant
    Filed: January 14, 2008
    Date of Patent: June 21, 2022
    Assignee: Oracle International Corporation
    Inventors: Jeffrey Stephenson, Maria Elisabeth Kaval, Ritchard Shadian, Matthew Clifton Cooper, Gabrielle Crawford, Scott Michael O'Bryan, Harry William Baggett, III, Blake Sullivan
  • EMBEDDED USER ASSISTANCE FOR SOFTWARE APPLICATIONS
    Publication number: 20090183072
    Abstract: A system for providing user assistance receives a request for user assistance from a component on a user interface. The component includes a help identifier, and the request is generated by a type of user selection, such as the clicking of an icon. The system determines a level of user assistance based on the type of selection and retrieves user assistance content based on the help identifier and the determined level of user assistance. In one embodiment, the user interface includes three levels of user assistance.
    Type: Application
    Filed: January 14, 2008
    Publication date: July 16, 2009
    Applicant: Oracle International Corporation
    Inventors: Jeffrey STEPHENSON, Maria Elisabeth Kaval, Ritchard Shadian, Matthew Clifton Cooper, Gabrielle Crawford, Scott Michael O'Bryan, Harry William Baggett, III, Blake Sullivan