Patents by Inventor Gad Sakin

Gad Sakin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Providing information technology support
    Patent number: 10909192
    Abstract: Providing information technology support can include receiving an information technology question posed by a user, associating a tag with the question based on a topic of the question, determining a plurality of people having a skill associated with the question based on the tag, determining a subset of the plurality of people having the skill that also have a relationship with the user exceeding a relationship threshold, and providing the question to each of the subset of the plurality of people.
    Type: Grant
    Filed: October 29, 2013
    Date of Patent: February 2, 2021
    Assignee: Micro Focus LLC
    Inventors: Yariv Snapir, Gad Sakin, Leonid Reznik, David Baron, Michael Dikman
  • Pre-populating a form
    Patent number: 9870353
    Abstract: Pre-populating a form can include receiving a first input that describes a problem from a first user. Pre-populating a form can include associating a category with the first input. Pre-populating a form can include selecting a first form based on the category. Pre-populating a form can include pre-populate the first form based on a second input provided by a second user to a second form belonging to the category.
    Type: Grant
    Filed: October 31, 2013
    Date of Patent: January 16, 2018
    Assignee: EntIT Software LLC
    Inventors: Bing Xu, Yariv Snapir, Leonid Reznik, Gad Sakin, Wen Lin
  • END USER TREND IDENTIFICATION TO IDENTIFY INFORMATION GAPS
    Publication number: 20160283948
    Abstract: End user trend identification to identify information gaps can include tracking end user interactions with an information system, determining a number of end user technical issues based on the end user interactions with the information system, analyzing trends of the number of end user technical issues over a period of time, and identifying a number of information gaps within the information system based on the trends of the number of end user technical issues.
    Type: Application
    Filed: October 29, 2013
    Publication date: September 29, 2016
    Inventors: Yariv Snapir, Gad Sakin, Leonid Reznik, David Baron, Michael Dikamn
  • PRE-POPULATING A FORM
    Publication number: 20160275062
    Abstract: Pre-populating a form can include receiving a first input that describes a problem from a first user. Pre-populating a form can include associating a category with the first input. Pre-populating a form can include selecting a first form based on the category. Pre-populating a form can include pre-populate the first form based on a second input provided by a second user to a second form belonging to the category.
    Type: Application
    Filed: October 31, 2013
    Publication date: September 22, 2016
    Inventors: Bing Xu, Yariv Snapir, Leonid Reznik, Gad Sakin, Wen Lin
  • PROVIDING INFORMATION TECHNOLOGY SUPPORT
    Publication number: 20160253426
    Abstract: Providing information technology support can include receiving an information technology question posed by a user, associating a tag with the question based on a topic of the question, determining a plurality of people having a skill associated with the question based on the tag, determining a subset of the plurality of people having the skill that also have a relationship with the user exceeding a relationship threshold, and providing the question to each of the subset of the plurality of people.
    Type: Application
    Filed: October 29, 2013
    Publication date: September 1, 2016
    Inventors: Yariv Snapir, Gad Sakin, Leonid Reznik, David Baron, Michael Dikman