Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: Systems and methods are disclosed that provide an integrated user interface experience with third party applications selected by a user and accessed as part of a web site such as an e-commerce web site, for example. In some embodiments, systems and methods are disclosed that support access to additional user selected functionality on top of a web site platform. This allows third-party developers, who can be different from the web site operator and/or sponsor, to inject content and capabilities into a web site.

Abstract: A system and method that provide an integrated user interface experience with third party applications selected by a user and accessed as part of a web site.

Abstract: An integrated user interface that provides an enriched and enhanced end-user experience is enabled via the seamless addition of applications selected by the end-user and accessed as part of a web site. Additional services, features and capabilities that are not provided by the core web site technology may be provided by third-party developers, to inject content and capabilities into the web site. The third-party developers may add pages inside of an existing web site to display end-user selectable elements, and to display various forms of content in web pages of the web site.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.

Abstract: A system and method that supports an integrated user interface experience with third party hosted applications selected and installed by a user within a user-installed native application of a user communication device.

Abstract: A system and method that provide an integrated user interface experience with third party applications selected by a user and accessed as part of a web site.

Abstract: Root cause analysis in a communication network includes eliminating candidate events using a computer-implemented method, comprising creating a virtual network model that describes nodes and links of the network at a plurality of time periods; receiving from the network a first event that indicates a problem in the network; receiving a set of second events comprising candidates for a root cause of the first event; determining a network topological indicator from the first event; determining a network implication of the first event based on the topological indicator; based on the network implication and a time value of the first event, retrieving data from the virtual network model that indicates a path between nodes associated with the first event at a time at which the first event occurred; removing, from the set of second events, all events that are not on the path between devices associated with the first event.

Abstract: A method and system for providing an online group shopping experience via a computing device includes hosting a database of information regarding a first and second user, and associating the two user records. The group shopping experience is provided with a user interface for the first user and a user interface for the second user. The first user is provided with the ability to selectively share a summary of the information displayed on the first user's interface and the second user is provided with the ability to selectively navigate to and display the information displayed by the first user on the second user's interface.

Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.

Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.

Abstract: Root cause analysis in a communication network may be provided in a network management system in accordance with an embodiment of the present invention. The system receives a set of events the network. One such received event may indicate a network problem. The system, through time windowing and/or filtering, identifies a sub-set of events, in the first set, as candidate events for a root cause of the problem. The system generates a score value for each candidate event in the sub-set, indicating how likely each such candidate event is the root cause of the problem. The score value is based in part on a hop distance between an entity that generated the event indicating the problem and another entity that generated the candidate event. The system then selects one of the candidate events, which has a minimum score value, as the root cause event for the problem reported.

Abstract: Root cause analysis in a communication network includes eliminating candidate events using a computer-implemented method, comprising creating a virtual network model that describes nodes and links of the network at a plurality of time periods; receiving from the network a first event that indicates a problem in the network; receiving a set of second events comprising candidates for a root cause of the first event; determining a network topological indicator from the first event; determining a network implication of the first event based on the topological indicator; based on the network implication and a time value of the first event, retrieving data from the virtual network model that indicates a path between nodes associated with the first event at a time at which the first event occurred; removing, from the set of second events, all events that are not on the path between devices associated with the first event.

Abstract: Root cause analysis in a communication network may be provided in a network management system in accordance with an embodiment of the present invention. The system receives a set of events the network. One such received event may indicate a network problem. The system, through time windowing and/or filtering, identifies a sub-set of events, in the first set, as candidate events for a root cause of the problem. The system generates a score value for each candidate event in the sub-set, indicating how likely each such candidate event is the root cause of the problem. The score value is based in part on a hop distance between an entity that generated the event indicating the problem and another entity that generated the candidate event. The system then selects one of the candidate events, which has a minimum score value, as the root cause event for the problem reported.