Abstract: A computer-implemented method is disclosed for interacting with a user. The method includes receiving information from a user via a configuration tool, the information being related to a request made by the user to implement a user interface for a bilateral special service request (SSR); and using the received information, in conjunction with a passenger name record service framework (PSF), implementing a user-specific user interface to permit one or more passenger name record elements associated with an instance of the requested bilateral SSR to be included as an element of an instance of a passenger name record (PNR). Also disclosed is a system that is configured to perform the steps of the method with the use of at least one data processor.

Abstract: A method for adapting a session timeout period of an application comprising one or more parts, each part of the application having a corresponding predetermined session timeout period for receiving an input from a user connected to a part of the application, comprising the steps of determining the rate of timed out sessions for the part of the application after the number of connections to the part has reached a predetermined level; comparing the rate of timed out sessions of the part of the application with a predetermined threshold value of the rate of timed out sessions; adapting the predetermined session timeout period of that part (400) of the application based on the comparison to give rise to an adapted session timeout period.

Abstract: A computer navigation method includes the steps of: determining the position on screen of a first widget (3) in focus, associating at least one widget (5) out of focus with at least one key of a keyboard, determining the geometric distance between the first widget (3) in focus and at least one widget (5) out of focus, when the key is stroke, identifying the shortest geometric distance between the first widget (3) in focus and at least one widget associated with the stroke key, and moving the focus from the first widget (3) to the widget located at the shortest geometric distance from the first widget (3) and being associated to the stroke key.

Abstract: A method for adapting a session timeout period of an application comprising one or more parts, each part of the application having a corresponding predetermined session timeout period for receiving an input from a user connected to a part of the application, comprising the steps of determining the rate of timed out sessions for the part of the application after the number of connections to the part has reached a predetermined level; comparing the rate of timed out sessions of the part of the application with a predetermined threshold value of the rate of timed out sessions; adapting the predetermined session timeout period of that part (400) of the application based on the comparison to give rise to an adapted session timeout period.