Patents by Inventor Gale Marinelli

Gale Marinelli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for interfacing computers to exchange telephone call business information
    Patent number: 6002753
    Abstract: An apparatus and method is provided for exchanging telephone call information between two computers, one of which is coupled to a computerized branch exchange (CBX) which services a plurality of telephone agents, the other of which contains telephone call statistics relating to the CBX. Business value records, each including information which relates a telephone agent to a business value datum such as a sales value from a telephone call, are generated in the first computer and transmitted to the second computer for storage into a database. Similarly, account code records, each including information which relates a telephone agent to an account code indicating the nature of a particular telephone call, are generated in the first computer and transmitted to the second computer. Call segment records, each including information relating to a particular telephone call segment, are also generated in the first computer and transmitted to the second computer.
    Type: Grant
    Filed: October 5, 1994
    Date of Patent: December 14, 1999
    Assignee: Siemens Business Communication Systems, Inc.
    Inventors: David Morrison, Gale Marinelli, Barbara Chin
  • PBX data retrieval and reporting system and method
    Patent number: 5945990
    Abstract: A system and method is provided for scheduling data collection sessions between a collection computer and one or more computerized branch exchanges (CBXs). Telephone statistics data collected from the CBXs is stored into a database in the collection computer and accumulated according to fixed time intervals and one or more previously created organizational hierarchies. A report generation system and method is also provided for selectively retrieving stored data and formatting it into a report with features including time zone adjustment, time offsets, data element calculations, and "where" conditions, all in a manner which does not require the user to understand the underlying database organization or any programming languages.
    Type: Grant
    Filed: November 19, 1996
    Date of Patent: August 31, 1999
    Assignee: Siemens Information and Communication Networks, Inc.
    Inventors: David Morrison, Gale Marinelli, Barbara Chin
  • PBX data retrieval and reporting system and method
    Patent number: 5623540
    Abstract: A system and method is provided for scheduling data collection sessions between a collection computer and one or more computerized branch exchanges (CBXs). Telephone statistics data collected from the CBXs is stored into a database in the collection computer and accumulated according to fixed time intervals and one or more previously created organizational hierarchies. A report generation system and method is also provided for selectively retrieving stored data and formatting it into a report with features including time zone adjustment, time offsets, data element calculations, and "where" conditions, all in a manner which does not require the user to understand the underlying database organization or any programming languages.
    Type: Grant
    Filed: October 5, 1994
    Date of Patent: April 22, 1997
    Assignee: Siemens Rolm Communications, Inc.
    Inventors: David Morrison, Gale Marinelli, Barbara Chin