Patents by Inventor Gali Konky

Gali Konky has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220414502
    Abstract: Systems and methods can be provided for predicting responses during communication sessions with network devices. In some implementations, systems and methods can facilitate predicting responses using machine learning techniques. Messages received through a platform can be stored in a repository. A machine learning model may be trained using the stored messages. When a terminal device is communicating with a network device in a communication session, the messages exchanged in the communication session and the machine learning model can be used to predict future responses in real-time. The predicted future responses can be presented at the terminal device. A predicted response can be selected at the terminal device. Upon selection, the selected predicted response is transmitted to the network device during the communication session.
    Type: Application
    Filed: September 2, 2022
    Publication date: December 29, 2022
    Applicant: LIVEPERSON, INC.
    Inventors: Ofer Ron, Eran Vanounou, Gali Konky, Seetvun Amir
  • Patent number: 11468344
    Abstract: Systems and methods can be provided for predicting responses during communication sessions with network devices. In some implementations, systems and methods can facilitate predicting responses using machine learning techniques. Messages received through a platform can be stored in a repository. A machine learning model may be trained using the stored messages. When a terminal device is communicating with a network device in a communication session, the messages exchanged in the communication session and the machine learning model can be used to predict future responses in real-time. The predicted future responses can be presented at the terminal device. A predicted response can be selected at the terminal device. Upon selection, the selected predicted response is transmitted to the network device during the communication session.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: October 11, 2022
    Assignee: LIVEPERSON, INC.
    Inventors: Ofer Ron, Eran Vanounou, Gali Konky, Seetvun Amir
  • Publication number: 20180322403
    Abstract: Systems and methods can be provided for predicting responses during communication sessions with network devices. In some implementations, systems and methods can facilitate predicting responses using machine learning techniques. Messages received through a platform can be stored in a repository. A machine learning model may be trained using the stored messages. When a terminal device is communicating with a network device in a communication session, the messages exchanged in the communication session and the machine learning model can be used to predict future responses in real-time. The predicted future responses can be presented at the terminal device. A predicted response can be selected at the terminal device. Upon selection, the selected predicted response is transmitted to the network device during the communication session.
    Type: Application
    Filed: May 4, 2018
    Publication date: November 8, 2018
    Applicant: LIVEPERSON, INC.
    Inventors: Ofer Ron, Eran Vanounou, Gali Konky, Seetvun Amir