Abstract: Methods for configurable and proactive application diagnostics and recovery are performed by systems and devices. A diagnostics manager determines diagnostics packages corresponding to problems described in client device diagnostics requests. Session identifiers are generated and returned with diagnostics identifiers to clients which then provide the session identifiers and diagnostics identifiers to a service manager for session initiation. Diagnostics packages are located, retrieved, and provided back to the client by the service manager that invokes a client-side engine to execute diagnostics packages. Results are provided to the diagnostics system which determines additional packages to be executed by the engine during the same diagnostics session. Further, device-specific tokens are acquired by client devices which execute local diagnostic packages and acquire remote diagnostic packages for execution in the same session.

Abstract: Methods for configurable and proactive application diagnostics and recovery are performed by systems and devices. A diagnostics manager determines diagnostics packages corresponding to problems described in client device diagnostics requests. Session identifiers are generated and returned with diagnostics identifiers to clients which then provide the session identifiers and diagnostics identifiers to a service manager for session initiation. Diagnostics packages are located, retrieved, and provided back to the client by the service manager that invokes a client-side engine to execute diagnostics packages. Results are provided to the diagnostics system which determines additional packages to be executed by the engine during the same diagnostics session. Further, device-specific tokens are acquired by client devices which execute local diagnostic packages and acquire remote diagnostic packages for execution in the same session.

Abstract: Methods for configurable and proactive application diagnostics and recovery are performed by systems and devices. A diagnostics manager determines diagnostics packages corresponding to problems described in client device diagnostics requests. Session identifiers are generated and returned with diagnostics identifiers to clients which then provide the session identifiers and diagnostics identifiers to a service manager for session initiation. Diagnostics packages are located, retrieved, and provided back to the client by the service manager that invokes a client-side engine to execute diagnostics packages. Results are provided to the diagnostics system which determines additional packages to be executed by the engine during the same diagnostics session. Further, device-specific tokens are acquired by client devices which execute local diagnostic packages and acquire remote diagnostic packages for execution in the same session.

Abstract: Methods for configurable and proactive application diagnostics and recovery are performed by systems and devices. A diagnostics manager determines diagnostics packages corresponding to problems described in client device diagnostics requests. Session identifiers are generated and returned with diagnostics identifiers to clients which then provide the session identifiers and diagnostics identifiers to a service manager for session initiation. Diagnostics packages are located, retrieved, and provided back to the client by the service manager that invokes a client-side engine to execute diagnostics packages. Results are provided to the diagnostics system which determines additional packages to be executed by the engine during the same diagnostics session. Further, device-specific tokens are acquired by client devices which execute local diagnostic packages and acquire remote diagnostic packages for execution in the same session.

Abstract: Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected.

Abstract: Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected.

Abstract: Various embodiments provide real-time translation of a voicemail into a readable format as the voicemail is being recorded. In some cases, a system server records the voicemail by first answering a call from an originating device that goes unanswered by a destination device. Upon answering the call, the system server translates the recording, while it is being recorded, into a readable format. Alternately or additionally, the system server forwards portions of the readable format to the destination device. In turn, as the destination device receives portion(s) of the real-time translation, it can display the associated content, and/or update what is displayed as new portions are received. At times, the destination device provides additional call control that interrupts the voicemail while it is being recorded at the system server, and redirects the call to the destination device if the originating device is still connected.