Patents by Inventor Gandalf Hudlow

Gandalf Hudlow has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Casino patron engagement system
    Patent number: 11935074
    Abstract: Various embodiments of the present disclosure provide a casino patron engagement system that facilitates engagement among casino employees and casino patrons to engender patron loyalty.
    Type: Grant
    Filed: October 5, 2020
    Date of Patent: March 19, 2024
    Assignee: IGT
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Wei Yan, Wei Gong, Sina Miri, John E. Burden
  • Casino floor service management system and method
    Patent number: 11594100
    Abstract: Various embodiments of the present disclosure provide a casino floor service management system and method that integrates with a casino management system of a casino and leverages the knowledge and experience of casino floor service management system users, such as technicians, floor attendants, and hostesses, to efficiently resolve service floor events in a timely manner.
    Type: Grant
    Filed: June 30, 2020
    Date of Patent: February 28, 2023
    Assignee: IGT
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Naibin Song, Hua Cheng, Guangzhuang Xie, Wei Yan, Wei Gong
  • CASINO PATRON ENGAGEMENT SYSTEM
    Publication number: 20210090094
    Abstract: Various embodiments of the present disclosure provide a casino patron engagement system that facilitates engagement among casino employees and casino patrons to engender patron loyalty.
    Type: Application
    Filed: October 5, 2020
    Publication date: March 25, 2021
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Wei Yan, Wei Gong, Sina Miri, John E. Burden
  • CASINO FLOOR SERVICE MANAGEMENT SYSTEM AND METHOD
    Publication number: 20210012611
    Abstract: Various embodiments of the present disclosure provide a casino floor service management system and method that integrates with a casino management system of a casino and leverages the knowledge and experience of casino floor service management system users, such as technicians, floor attendants, and hostesses, to efficiently resolve service floor events in a timely manner.
    Type: Application
    Filed: June 30, 2020
    Publication date: January 14, 2021
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Naibin Song, Hua Cheng, Guangzhuang Xie, Wei Yan, Wei Gong
  • CASINO PATRON ENGAGEMENT SYSTEM
    Publication number: 20180053194
    Abstract: Various embodiments of the present disclosure provide a casino patron engagement system that facilitates engagement among casino employees and casino patrons to engender patron loyalty.
    Type: Application
    Filed: August 9, 2017
    Publication date: February 22, 2018
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Wei Yan, Wei Gong, Sina Miri, John E. Burden
  • CASINO FLOOR SERVICE MANAGEMENT SYSTEM AND METHOD
    Publication number: 20160093135
    Abstract: Various embodiments of the present disclosure provide a casino floor service management system and method that integrates with a casino management system of a casino and leverages the knowledge and experience of casino floor service management system users, such as technicians, floor attendants, and hostesses, to efficiently resolve service floor events in a timely manner.
    Type: Application
    Filed: August 24, 2015
    Publication date: March 31, 2016
    Inventors: Eugene Bond, Gandalf Hudlow, Jie Zhou, Lu Zhao, Naibin Song, Hua Cheng, Guangzhuang Xie, Wei Yan, Wei Gong