Abstract: Disclosed herein is a method and a system for dynamic recommendation of experts for resolving queries. The method comprises generating expert scores for each expert connected to the system. A ranked order list of all the experts is generated based on the expert scores and availability of the experts. Further, an expert having the highest expert score in the ranked order list is recommended for resolving the user queries by establishing a communication session between user and the recommended expert. The expert score for the recommended expert is updated in real-time based on information collected from the communication session. The disclosed method helps in reducing total number of service tickets being generated for resolving a set of user queries, thereby reducing total waiting period and the resolution period.

Abstract: The present invention relates to a mainly herbal composition comprising Terminalia bellerica fruits (1-5% w/w) more particularly the extract of dried fruits. The composition further has exogenously added malonic acid, glutamic acid, eicosenoic acid and linolenic acid. The composition of present invention is useful in treatment and control of gastro intestinal problems like diarrhea, dysentery, ulcers etc. and used as an oral dosage form.

Abstract: Disclosed herein is a method and a system for dynamic recommendation of experts for resolving queries. The method comprises generating expert scores for each expert connected to the system. A ranked order list of all the experts is generated based on the expert scores and availability of the experts. Further, an expert having the highest expert score in the ranked order list is recommended for resolving the user queries by establishing a communication session between user and the recommended expert. The expert score for the recommended expert is updated in real-time based on information collected from the communication session. The disclosed method helps in reducing total number of service tickets being generated for resolving a set of user queries, thereby reducing total waiting period and the resolution period.

Abstract: The present invention relates to a mainly herbal composition comprising Terminalia bellerica fruits (1-5% w/w) more particularly the extract of dried fruits. The composition further has exogenously added malonic acid, glutamic acid, eicosenoic acid and linolenic acid. The composition of present invention is useful in treatment and control of gastro intestinal problems like diarrhea, dysentery, ulcers etc. and used as an oral dosage form.

Abstract: A method and device that enhances interaction efficiency of multi-user collaborative GUI. The method comprises displaying an object of interest on action area of the GUI, where the object of interest is common to plurality of users interacting with GUI. Thereafter, the one or more menu icons corresponding to one or more actions associated with object of interest are displayed. The one or more menu icons are rotatable in either clockwise or anti-clockwise directions. The method further comprises detecting selection of one or more menu icons where the selection of one or more menu icons causes processing unit to perform either: displaying one or more movable sub-menu icons corresponding to one or more actions associated with the object of interest; or executing one or more actions corresponding to the selected one or more menu icons on object of interest to obtain processed object.