Abstract: The process provides for improved control of the repair of aircraft damage. The process involves: photographing aircraft damage using a digital camera; inputting the digital visual data and descriptive information into a computer database to produce a record; and electronically transmitting the record into a compatible database at a facility of the manufacturer of the aircraft, so that the recipient may produce the record, visually assess the damage and prepare instructions for the best possible repair according to relevant regulations and send them to the operator. In an additional embodiment, digital photographs and records of a repair are similarly produced and electronically transmitted so that the manufacturer may ensure operator's compliance with the instructions.