Patents by Inventor Gary B. Paul

Gary B. Paul has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Treatment of email messages sent to a no-reply destination email address
    Patent number: 8032600
    Abstract: Auto reply email and auto reply email methods are disclosed. A particular email message includes a no-reply origination address and a message body. Characteristics of the message body are selected based at least partially on a previous email message sent to the no-reply origination address.
    Type: Grant
    Filed: June 4, 2008
    Date of Patent: October 4, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventor: Gary B. Paul
  • AUTO REPLY EMAIL AND AUTO REPLY EMAIL METHOD
    Publication number: 20080235344
    Abstract: Auto reply email and auto reply email methods are disclosed. A particular email message includes a no-reply origination address and a message body. Characteristics of the message body are selected based at least partially on a previous email message sent to the no-reply origination address.
    Type: Application
    Filed: June 4, 2008
    Publication date: September 25, 2008
    Applicant: SBC KNOWLEDGE VENTURES, L.P.
    Inventor: GARY B. PAUL
  • Intelligent email detection and auto reply email technique to emails destined to no reply email addresses
    Patent number: 7406504
    Abstract: An intelligent email detection and auto reply email tool is disclosed. A method includes receiving an incoming email, determining whether the incoming email requires a response; and after determining that the incoming email requires a response, generating an auto reply email to the incoming email, wherein the incoming email is processed to determine characteristics of the auto reply email. Email sent to customers can have a no-reply origination address and control identifiers that then are recognized on incoming replies. The control identifiers can include such information as application information that identifies an application that generated the email (billing, marketing, order confirmation), region information, and an auto reply email count. The auto reply email can be associated with a web-based customer feedback tool including, for example, a dynamic web page that directly intelligently interlinks the customer to a web based email feedback system.
    Type: Grant
    Filed: September 18, 2003
    Date of Patent: July 29, 2008
    Assignee: SBC Knowledge Ventures, L.P.
    Inventor: Gary B. Paul