Patents by Inventor Gary C. Dalton

Gary C. Dalton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11935111
    Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.
    Type: Grant
    Filed: April 30, 2021
    Date of Patent: March 19, 2024
    Assignee: NCR Voyix Corporation
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Patent number: 11238859
    Abstract: A natural-language voice chatbot is initiated and a voice session is established between the chatbot and a customer while the customer is operating a vehicle device within a vehicle. A pre-staged order is taken from a customer during the session and the session is suspended until the customer arrives at a store associated with the pre-staged order. A location-based trigger is raised when the customer is detected as being present at a transaction terminal of a store; the session is resumed on the transaction terminal and/or the vehicle device. The pre-stage order is confirmed during the resumed session and payment is obtained from the customer for the order when payment was not already obtained from the customer. The order is sent to a fulfillment station and, in an embodiment, the items associated with the order are delivered to the customer while the customer remains at the terminal.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: February 1, 2022
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Publication number: 20210249017
    Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.
    Type: Application
    Filed: April 30, 2021
    Publication date: August 12, 2021
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Patent number: 11069354
    Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.
    Type: Grant
    Filed: May 30, 2019
    Date of Patent: July 20, 2021
    Assignee: NCR Corporation
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Publication number: 20210064140
    Abstract: A transaction terminal includes a rotatable display. When the display is moved from a first orientation to a second orientation, an Operating System (OS) even is raised and a controller is processed. The controller dynamically changes a current mode of operation for the terminal having first content, first interfaces, and first operations to a different mode of operation for the terminal having second content, second interfaces, and second operations.
    Type: Application
    Filed: August 29, 2019
    Publication date: March 4, 2021
    Inventors: Gregory Scott Egan, Gary C. Dalton
  • Publication number: 20200410994
    Abstract: A natural-language voice chatbot is initiated and a voice session is established between the chatbot and a customer while the customer is operating a vehicle device within a vehicle. A pre-staged order is taken from a customer during the session and the session is suspended until the customer arrives at a store associated with the pre-staged order. A location-based trigger is raised when the customer is detected as being present at a transaction terminal of a store; the session is resumed on the transaction terminal and/or the vehicle device. The pre-stage order is confirmed during the resumed session and payment is obtained from the customer for the order when payment was not already obtained from the customer. The order is sent to a fulfillment station and, in an embodiment, the items associated with the order are delivered to the customer while the customer remains at the terminal.
    Type: Application
    Filed: June 28, 2019
    Publication date: December 31, 2020
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Publication number: 20200380969
    Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.
    Type: Application
    Filed: May 30, 2019
    Publication date: December 3, 2020
    Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
  • Patent number: 7286798
    Abstract: An electronic shelf label with a modulated backscatter communication system which can actively transmit signals. The electronic shelf label includes a modulated backscatter receiver for receiving a first modulated radio frequency (RF) carrier signal, and a transmitter powered by the first modulated RF carrier signal for transmitting a second modulated RF carrier signal.
    Type: Grant
    Filed: October 15, 2002
    Date of Patent: October 23, 2007
    Assignee: NCR Corporation
    Inventors: Gary C. Dalton, Albertus M. G. Claessen, Jeffrey E. Scheb, Sik Piu Kwan
  • Patent number: 6980784
    Abstract: A system and method of reducing noise in an electronic shelf label system which shifts operation of the receiver away from noise frequencies. The system includes a controller for receiving signal levels and noise levels at different frequencies from a homodyne receiver, and for shifting operation of the receiver away from noise frequencies.
    Type: Grant
    Filed: October 15, 2002
    Date of Patent: December 27, 2005
    Assignee: NCR Corporation
    Inventors: Gary C. Dalton, Andrew J. Adamec
  • Patent number: 6977627
    Abstract: An electronic sign which is particularly suited for end aisles, large merchandise, and the like. The electronic sign includes a frame, first and second displays in the frame which face opposite directions, a base for supporting the frame, and control circuitry for causing the first and second displays to display information.
    Type: Grant
    Filed: October 15, 2002
    Date of Patent: December 20, 2005
    Assignee: NCR Corporation
    Inventor: Gary C. Dalton
  • Patent number: 6698701
    Abstract: A mounting apparatus for an electronic shelf label which is easy to install. The mounting apparatus includes a frame member defining an aperture through which an electronic shelf label is inserted having a top edge and a bottom edge, a bottom member extending behind the frame member from the bottom edge and including first teeth, and a top member extending behind the frame member from the top edge and including second teeth.
    Type: Grant
    Filed: November 15, 2000
    Date of Patent: March 2, 2004
    Assignee: NCR Corporation
    Inventor: Gary C. Dalton
  • Patent number: 6419154
    Abstract: Techniques for a wireless electronic shelf label (ESL) system including a relay unit having multiple transmit antennae connected to a single RF transmitter. The transmitter is connected to the multiple transmit antennae through an impedance matched power splitter which uniformly splits the transmitter power output and allows each transmit antennae to transmit a fraction of the total transmit power produced by the transmitter. By locating the transmit antennae in multiple locations in a retail establishment, an improved pattern of RF coverage can be provided for ESLs, when compared to the traditional single transmit antenna. Additionally, the cost of the ESL system is low since fewer RF transmitters are required.
    Type: Grant
    Filed: April 4, 2001
    Date of Patent: July 16, 2002
    Assignee: NCR Corporation
    Inventors: Gary C. Dalton, Peter H. Plocher
  • Patent number: 6126125
    Abstract: A device for mounting an electronic price label (EPL) to a warehouse shelf which minimizes damage to the EPL from collisions and falls. The device includes a rail which contains the EPL, and a coupler for coupling the rail to an underside of the warehouse shelf. The coupler is weak enough to allow the rail to separate from the shelf when the EPL is struck by a vehicle.
    Type: Grant
    Filed: January 13, 1998
    Date of Patent: October 3, 2000
    Assignee: NCR Corporation
    Inventor: Gary C. Dalton
  • Patent number: 6000611
    Abstract: An electronic price label (EPL) mounting device and method which allows an EPL to be mounted on a shelf at a number of viewing angles. The device includes a first portion coupled to the shelf, and a second portion which retains the EPL and which is rotatably coupled to the first portion. The device may additionally include a retainer for securing a sign to the second portion.
    Type: Grant
    Filed: August 5, 1997
    Date of Patent: December 14, 1999
    Assignee: NCR Corporation
    Inventors: Gary C. Dalton, David M. Wright