Patents by Inventor Gary C. Dalton
Gary C. Dalton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11935111Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.Type: GrantFiled: April 30, 2021Date of Patent: March 19, 2024Assignee: NCR Voyix CorporationInventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Patent number: 11238859Abstract: A natural-language voice chatbot is initiated and a voice session is established between the chatbot and a customer while the customer is operating a vehicle device within a vehicle. A pre-staged order is taken from a customer during the session and the session is suspended until the customer arrives at a store associated with the pre-staged order. A location-based trigger is raised when the customer is detected as being present at a transaction terminal of a store; the session is resumed on the transaction terminal and/or the vehicle device. The pre-stage order is confirmed during the resumed session and payment is obtained from the customer for the order when payment was not already obtained from the customer. The order is sent to a fulfillment station and, in an embodiment, the items associated with the order are delivered to the customer while the customer remains at the terminal.Type: GrantFiled: June 28, 2019Date of Patent: February 1, 2022Assignee: NCR CorporationInventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Publication number: 20210249017Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.Type: ApplicationFiled: April 30, 2021Publication date: August 12, 2021Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Patent number: 11069354Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.Type: GrantFiled: May 30, 2019Date of Patent: July 20, 2021Assignee: NCR CorporationInventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Publication number: 20210064140Abstract: A transaction terminal includes a rotatable display. When the display is moved from a first orientation to a second orientation, an Operating System (OS) even is raised and a controller is processed. The controller dynamically changes a current mode of operation for the terminal having first content, first interfaces, and first operations to a different mode of operation for the terminal having second content, second interfaces, and second operations.Type: ApplicationFiled: August 29, 2019Publication date: March 4, 2021Inventors: Gregory Scott Egan, Gary C. Dalton
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Publication number: 20200410994Abstract: A natural-language voice chatbot is initiated and a voice session is established between the chatbot and a customer while the customer is operating a vehicle device within a vehicle. A pre-staged order is taken from a customer during the session and the session is suspended until the customer arrives at a store associated with the pre-staged order. A location-based trigger is raised when the customer is detected as being present at a transaction terminal of a store; the session is resumed on the transaction terminal and/or the vehicle device. The pre-stage order is confirmed during the resumed session and payment is obtained from the customer for the order when payment was not already obtained from the customer. The order is sent to a fulfillment station and, in an embodiment, the items associated with the order are delivered to the customer while the customer remains at the terminal.Type: ApplicationFiled: June 28, 2019Publication date: December 31, 2020Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Publication number: 20200380969Abstract: A consumer is identified at a transaction terminal. A natural-language voice chatbot is initiated for the transaction. The chatbot is configured with store information for a store associated with the terminal and, optionally, with preferences registered to the consumer. A natural language voice dialogue using, at least the store information, is initiated between the chatbot and the consumer while the consumer is at the terminal and during the transaction. The consumer may order store items from the store and pay for the items through the dialogue. In an embodiment, the items ordered are delivered to the terminal where the consumer is located.Type: ApplicationFiled: May 30, 2019Publication date: December 3, 2020Inventors: Matthew Robert Burris, Shelby Frances Apps, Andrew Cohen, Gary C. Dalton, Jason Robert Dyer, Jodessiah Sumpter
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Patent number: 7286798Abstract: An electronic shelf label with a modulated backscatter communication system which can actively transmit signals. The electronic shelf label includes a modulated backscatter receiver for receiving a first modulated radio frequency (RF) carrier signal, and a transmitter powered by the first modulated RF carrier signal for transmitting a second modulated RF carrier signal.Type: GrantFiled: October 15, 2002Date of Patent: October 23, 2007Assignee: NCR CorporationInventors: Gary C. Dalton, Albertus M. G. Claessen, Jeffrey E. Scheb, Sik Piu Kwan
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Patent number: 6980784Abstract: A system and method of reducing noise in an electronic shelf label system which shifts operation of the receiver away from noise frequencies. The system includes a controller for receiving signal levels and noise levels at different frequencies from a homodyne receiver, and for shifting operation of the receiver away from noise frequencies.Type: GrantFiled: October 15, 2002Date of Patent: December 27, 2005Assignee: NCR CorporationInventors: Gary C. Dalton, Andrew J. Adamec
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Patent number: 6977627Abstract: An electronic sign which is particularly suited for end aisles, large merchandise, and the like. The electronic sign includes a frame, first and second displays in the frame which face opposite directions, a base for supporting the frame, and control circuitry for causing the first and second displays to display information.Type: GrantFiled: October 15, 2002Date of Patent: December 20, 2005Assignee: NCR CorporationInventor: Gary C. Dalton
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Patent number: 6698701Abstract: A mounting apparatus for an electronic shelf label which is easy to install. The mounting apparatus includes a frame member defining an aperture through which an electronic shelf label is inserted having a top edge and a bottom edge, a bottom member extending behind the frame member from the bottom edge and including first teeth, and a top member extending behind the frame member from the top edge and including second teeth.Type: GrantFiled: November 15, 2000Date of Patent: March 2, 2004Assignee: NCR CorporationInventor: Gary C. Dalton
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Patent number: 6419154Abstract: Techniques for a wireless electronic shelf label (ESL) system including a relay unit having multiple transmit antennae connected to a single RF transmitter. The transmitter is connected to the multiple transmit antennae through an impedance matched power splitter which uniformly splits the transmitter power output and allows each transmit antennae to transmit a fraction of the total transmit power produced by the transmitter. By locating the transmit antennae in multiple locations in a retail establishment, an improved pattern of RF coverage can be provided for ESLs, when compared to the traditional single transmit antenna. Additionally, the cost of the ESL system is low since fewer RF transmitters are required.Type: GrantFiled: April 4, 2001Date of Patent: July 16, 2002Assignee: NCR CorporationInventors: Gary C. Dalton, Peter H. Plocher
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Patent number: 6126125Abstract: A device for mounting an electronic price label (EPL) to a warehouse shelf which minimizes damage to the EPL from collisions and falls. The device includes a rail which contains the EPL, and a coupler for coupling the rail to an underside of the warehouse shelf. The coupler is weak enough to allow the rail to separate from the shelf when the EPL is struck by a vehicle.Type: GrantFiled: January 13, 1998Date of Patent: October 3, 2000Assignee: NCR CorporationInventor: Gary C. Dalton
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Patent number: 6000611Abstract: An electronic price label (EPL) mounting device and method which allows an EPL to be mounted on a shelf at a number of viewing angles. The device includes a first portion coupled to the shelf, and a second portion which retains the EPL and which is rotatably coupled to the first portion. The device may additionally include a retainer for securing a sign to the second portion.Type: GrantFiled: August 5, 1997Date of Patent: December 14, 1999Assignee: NCR CorporationInventors: Gary C. Dalton, David M. Wright