Abstract: Methods and systems for managing personal needs are provided. In particular, the present invention relates to an personal assistance program enabled via a communication network. An individual's needs are fulfilled via a customized Resource Center created in response to the individual's inquiry. The Resource Center may be in the form of a personalized web page created for the individual by a specialist in response to the inquiry. The Resource Center may contain specific educational materials relating to the particular need in question, as well as personalized referral information relating to providers qualified by the specialist for the individual. The specialists are provided to assist individuals with virtually all aspects of daily life, including but not limited to child care, pet care, education, employee benefits, health care, elder care, pregnancy, finance, personal problem solving, time management, or the like.