Abstract: A method for generating a workflow control process. A workflow template is provided for each action of a plurality of actions. Each action comprises at least a task to be performed by at least a user. The workflow template for each action is then associated with a respective predetermined control process template. A user is assigned to each of the tasks of the workflow templates. An approving user responsible for approving completion of the action in dependence upon the control process template is assigned to the action. Upon receipt of a request indicative of an action to be performed, a workflow for the action and an associated control process are generated in dependence upon the respective workflow template and the associated control process template. The data indicative of the workflow for the action, the associated control process, the users, and the approving user are stored.