Abstract: A method for processing work requests in a system having a central computer with a web server and other pieces of commercial software and a plurality of remote computer workstations coupled to the central computer is disclosed. The method includes, at a first of the remote computer workstations creating a work request and transmitting it to a first level for approval. The first level reviews the work request and, if approved, transmits it to a second level for approval. The second level reviews the work request and, if approved, transmits it to a third level for assignment for work. A Facilitator works the request and provides a final response. Upon completion by the Facilitator, and if approved by a third level Group Lead, the request is transmitted to a fourth level Review Board for approval. If the response is approved, the request is then transmitted to fifth level personnel for final closure.

Abstract: Apparatus for automatically and/or manually controlling setup of a device such as a color television camera. The system includes a closed loop automatic setup system which provides at least one setup control signal to the camera and, during a specific automatic setup operation, responds to at least one video signal provided by the camera to automatically adjust the level of the setup control signal. A manual control is also provided which permits manual variation of the level established by the auto setup system. In addition, apparatus is included for disabling the manual control during the automatic setup operation so that at that time the setting of the manual control does not influence the level of the setup control signal. The apparatus is also operable in fully automatic and fully manual modes.