Patents by Inventor Gary Todd Aoki

Gary Todd Aoki has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interface system and method of building rules and constraints for a resource scheduling system
    Patent number: 8850303
    Abstract: The present invention is an interface system for interactively building rules and constraints. The interface system comprises of an output display configured to show a user a partial complete rule with a current rule fragment, such rule fragment comprising a blank space. The user can fill in the blank space by either choosing from a list or by typing in text in the blank space. After the blank space is filled, a completed rule is generated. The interface system then assigns this rule to one or more person in a resource scheduling system. The present invention can be used for agent scheduling in a call center environment.
    Type: Grant
    Filed: June 30, 2006
    Date of Patent: September 30, 2014
    Assignee: Verint Americas Inc.
    Inventors: Tiffany D. Boehmer, Gal Josefsberg, Gary Todd Aoki
  • Interface system and method of building rules and constraints for a resource scheduling system
    Patent number: 7325190
    Abstract: The present invention is an interface system for interactively building rules and constraints. The interface system comprises of an output display configured to show a user a partial complete rule with a current rule fragment, such rule fragment comprising a blank space. The user can fill in the blank space by either choosing from a list or by typing in text in the blank space. After the blank space is filled, a completed rule is generated. The interface system then assigns this rule to one or more person in a resource scheduling system. The present invention can be used for agent scheduling in a call center environment.
    Type: Grant
    Filed: October 2, 2000
    Date of Patent: January 29, 2008
    Inventors: Tiffany D. Boehmer, Gal Josefsberg, Gary Todd Aoki