Abstract: A system for monitoring information real-time through a network. The system has a plurality of network elements Each of the network elements comprises an interface device. The plurality of network elements are configured to route a call from a source to a destination through the network elements. A mediator is coupled to each of the network elements. The mediator is adapted to receive events from any one of the network elements as the call as being routed through the elements from the source to the destination. A message bus is coupled to the mediator for receiving the events. The system also has an application process coupled to the messaging bus. The application process is adapted to use the events. The system is fault tolerant and information under process is not lost even when one of the system components fails.

Abstract: A system for monitoring information real-time through a network, e.g., telephone, IP network, voice over IP network, VoATM, and _VoDSL network. The system has a plurality of network elements (e.g., router, switch, _Media Gateway, Softswitch, _Integrated Access Device), where each of the network elements is coupled together in a network. Each of the network elements comprises an interface device. The plurality of network elements are configured to route a call from asource to a destination through the network elements. A mediator is coupled to each of the network elements. The mediator is adapted to receive events from any one of the network elements as the call as being routed through the elements from the source to the destination. A message bus is coupled to the mediator for receiving the events. The system also has an application process coupled to the messaging bus. The application process is adapted to use the events.