Abstract: A vaccination record is provided. Initially, when a patient gets a vaccine, such as a COVID-19 vaccine, an indication of the vaccine is stored in an electronic file or data structure associated with the patient called a vaccination record. The record may include information such as the type of vaccine that was administered, the date that the vaccine was administered, and an indication of the entity (e.g., clinician or healthcare practitioner that performed the vaccine). The record of the vaccine may be created in response to a billing submission by the entity. Later, the patient may use the vaccination record to provide proof to third-party verifiers that the patient in fact received the vaccine.

Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

Abstract: A method for defining delays to support consistent tiered messaging performance is provided. The method comprises a query server receiving a message and the query server analyzing a class of service associated with the message. The method also comprises the query server injecting a defined delay prior to initiating processing of the message and the query server processing the message and storing the processed message in an outgoing queue. The method also comprises the query server sending a notification to a destination component that the message is available for retrieval and the query server releasing the message to the destination component upon request of the destination component.

Abstract: A method for defining delays to support consistent tiered messaging performance is provided. The method comprises a query server receiving a message and the query server analyzing a class of service associated with the message. The method also comprises the query server injecting a defined delay prior to initiating processing of the message and the query server processing the message and storing the processed message in an outgoing queue. The method also comprises the query server sending a notification to a destination component that the message is available for retrieval and the query server releasing the message to the destination component upon request of the destination component.

Abstract: A service plan manager is provided, including a manager engine and a storage device to store data for a service account that comprises a pre-paid service plan associated with a first communication device and a post-paid service plan associated with a second communication device. The manager engine determines whether a balance associated with the pre-paid service plan is below a threshold, and communicates a request for increasing the balance to a device associated with the service account if the balance associated with the pre-paid service plan is below the threshold. The manager engine discontinues service for the first communication device until an approval of the request for increasing the balance is received, increases the balance in response to a receipt of the approval of the request for increasing the balance, and adds an amount associated with increasing the balance to an invoice associated with the service account.

Abstract: A system is provided for managing communication network capacity. The system includes a processor, a data store, an analysis component, and a message component. The data store stores information associated with communication metrics for customers. The analysis component, when executed by the processor, determines a mean and a standard deviation for the communication metrics based on the stored information. The analysis component also determines whether the stored information associated with communication metrics for one of the customers is a predefined number of the standard deviation from the mean for more than a predefined number of days. The message component, when executed by the processor, sends a message to the one of the customers in response to a determination that stored information associated with the communication metrics for the one of the customers is the predefined number of the standard deviation from the mean for more than the predefined number of days.