Patents by Inventor Gavin Andrew Ross Uhma

Gavin Andrew Ross Uhma has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems, methods, and apparatuses for implementing in-app live support functionality
    Patent number: 10802661
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing in-app live support functionality.
    Type: Grant
    Filed: February 26, 2016
    Date of Patent: October 13, 2020
    Assignee: salesforce.com, inc.
    Inventors: Gavin Andrew Ross Uhma, Allen Jeremy Wright, Adam William Dennis, Nicholas Christopher Ksiezopolski
  • SYSTEMS, METHODS, AND APPARATUSES FOR IMPLEMENTING IN-APP LIVE SUPPORT FUNCTIONALITY
    Publication number: 20160179298
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing in-app live support functionality.
    Type: Application
    Filed: February 26, 2016
    Publication date: June 23, 2016
    Inventors: Gavin Andrew Ross Uhma, Allen Jeremy Wright, Adam William Dennis, Nicholas Christopher Ksiezopolski
  • Systems, methods, and apparatuses for implementing in-app live support functionality
    Patent number: 9294719
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing in-app live support functionality.
    Type: Grant
    Filed: June 30, 2014
    Date of Patent: March 22, 2016
    Assignee: salesforce.com, inc.
    Inventors: Gavin Andrew Ross Uhma, Allen Jeremy Wright, Adam William Dennis, Nicholas Christopher Ksiezopolski
  • SYSTEMS, METHODS, AND APPARATUSES FOR IMPLEMENTING IN-APP LIVE SUPPORT FUNCTIONALITY
    Publication number: 20150381931
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing in-app live support functionality.
    Type: Application
    Filed: June 30, 2014
    Publication date: December 31, 2015
    Inventors: Gavin Andrew Ross Uhma, Allen Jeremy Wright, Adam William Dennis, Nicholas Christopher Ksiezopolski
  • SYSTEMS, METHODS, AND APPARATUSES FOR IMPLEMENTING THE SIMULTANEOUS DISPLAY OF MULTIPLE BROWSER CLIENT CURSORS AT EACH BROWSER CLIENT COMMON TO A SHARED BROWSING SESSION
    Publication number: 20150058407
    Abstract: A system incorporating techniques described in this paper includes a shared session server system that enables clients to view and interact with content simultaneously. The system enables a first shared session client to send an event stream sufficient to depict results of interaction with the content at a second shared session client.
    Type: Application
    Filed: October 13, 2014
    Publication date: February 26, 2015
    Inventors: Gavin Andrew Ross Uhma, Jevon MacDonald
  • SYSTEMS, METHODS, AND APPARATUSES FOR IMPLEMENTING A SHARED SESSION SERVER TO ENABLE MULTIPLE BROWSER CLIENTS TO SIMULTANEOUSLY VIEW AND INTERACT WITH COMMON WEB CONTENT IN A SHARED BROWSING SESSION
    Publication number: 20140123033
    Abstract: A system incorporating techniques described in this paper includes a shared session server system that enables clients to view and interact with content simultaneously. The system enables a first shared session client to send an event stream sufficient to depict results of interaction with the content at a second shared session client.
    Type: Application
    Filed: November 15, 2013
    Publication date: May 1, 2014
    Applicant: GOINSTANT, INC.
    Inventors: Gavin Andrew Ross Uhma, Jevon MacDonald
  • WEB CO-NAVIGATION
    Publication number: 20120210243
    Abstract: A system incorporating techniques described in this paper includes a shared session server system that enables clients to view and interact with content simultaneously. The system enables a first shared session client to send an event stream sufficient to depict results of interaction with the content at a second shared session client.
    Type: Application
    Filed: February 13, 2012
    Publication date: August 16, 2012
    Inventors: Gavin Andrew Ross Uhma, Jevon MacDonald