Patents by Inventor Gavin Button

Gavin Button has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Enhanced cell queuing system
    Publication number: 20070036327
    Abstract: In a computer controlled call answering system, if no agent is available to respond to an incoming call, a caller is provided with a form to complete during the waiting time. Forms of varying complexity may be stored and relayed to the caller depending on the anticipated waiting time. Additionally or alternatively, further forms having additional fields may be sent to the caller if the agent is not available following completion of a first form.
    Type: Application
    Filed: February 23, 2004
    Publication date: February 15, 2007
    Inventor: Gavin Button