Abstract: A technique for supporting a user of a first device coupled to a second device of a support agent. A current screen image of the first device is sent to the second device. The second device displays the current screen image of the first device. The agent device determines the position of an input icon to be displayed on the current screen image, and the position is sent to the first device. The first device displays an input icon on the current screen image on the first device based on the position. The second device also determines how the user should operate the input icon on the first device. Corresponding operation information is transferred to the first device.

Abstract: A method for providing mobile subscription content access is disclosed. Initially, subscription contents are stored in a server. The subscription content can be accessed via any terminal coupled to the server by a communication link. In response to an access to any of the subscription contents on an encrypted subscription channel via a terminal, a determination is made as to whether or not a valid receiver is found in the proximity of the terminal. If a valid receiver is found in the proximity of the terminal, an encryption/decryption key is transferred to the valid receiver. With the encryption/decryption key, the subscription contents on an encrypted subscription channel can be accessed via the terminal and the valid receiver.