Patents by Inventor Gavin Paul Button

Gavin Paul Button has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Enhanced call queuing system
    Patent number: 7555115
    Abstract: In a computer controlled call answering system, if no agent is available to respond to an incoming call, a caller is provided with a form to complete during the waiting time. Forms of varying complexity may be stored and relayed to the caller depending on the anticipated waiting time. Additionally or alternatively, further forms having additional fields may be sent to the caller if the agent is not available following completion of a first form.
    Type: Grant
    Filed: February 23, 2004
    Date of Patent: June 30, 2009
    Assignee: Panasonic Corporation
    Inventor: Gavin Paul Button