Abstract: Aspects of the present invention disclose a method, computer program product, and system for routing a message to a communication channel based on utilization data. The method includes one or more processors receiving a message for distribution to a user. The method further includes one or more processors identifying historical communication channel utilization data associated with the user. The method further includes one or more processors determining a prediction of an active communication channel for the user based on the historical communication channel utilization data associated with the user. The method further includes one or more processors determining whether to reroute the message to the predicted active communication channel of the user. The method further includes, in response to determining to reroute the message to the predicted active communication channel, one or more processors sending the message to the user utilizing the predicted active communication channel.

Abstract: The present disclosure discloses methods and systems for remotely configuring a multi-function device without requiring an expert visit at a user's place. The method includes transmitting a configuration request through the multi-function device for configuring the multi-function device along with a unique parameter of the multi-function device. Based on the request, one or more configuration files having one or more keys are retrieved, as generated by a remote server. The one or more keys are generated based on the unique parameter of the multi-function device and one or more features to be configured related to the multi-function device. As a next step, the multi-function device is automatically configured by installing the one or more configuration files using the one or more keys.

Abstract: The present disclosure discloses methods and systems for remotely configuring a multi-function device without requiring an expert visit at a user's place. The method includes transmitting a configuration request through the multi-function device for configuring the multi-function device along with a unique parameter of the multi-function device. Based on the request, one or more configuration files having one or more keys are retrieved, as generated by a remote server. The one or more keys are generated based on the unique parameter of the multi-function device and one or more features to be configured related to the multi-function device. As a next step, the multi-function device is automatically configured by installing the one or more configuration files using the one or more keys.